The business of monitoring, measuring and understanding social media
July 15, 2014
Recently released research and white papers: Text Analytics 2014: User Perspectives on Solutions and Providers, Alta Plana Social Customer Service: Dedicated solutions vs. All-in-one social media management suites, Conversocial / Forrester Consulting Moving Beyond Marketing: Generating Social Business Value Across...
June 10, 2014
Socialbakers announced that it has acquired Applum, a specialist developer of analytics tools for Facebook. Best known for its EdgeRank Checker product, the company also developed PostAcumen and ShareGrab. This is Socialbakers' second acquisition since its $26 million investment round...
May 22, 2014
Recently announced software updates: Crimson Hexagon New HootSuite app. pr Fliptop Redesigned UI. HootSuite Pinterest Business Insights, Pinterest Follower Growth, Compare Pinterest Boards, Per Pin Metrics. Also, Crimson Hexagon integration. Linguamatics I2E 4.2: integrated charting and graphing, integration with enterprise...
May 6, 2014
Salesforce announced Radian6 Buddy Media Social Studio as part of the ExactTarget Marketing Cloud. Social Studio combines the monitoring and analytics of Radian6 with the publishing of Buddy Media in a shared work environment. Pricing for Social Cloud starts at...
May 6, 2014
Recently released research and white papers: Assessing campaign management maturity, Adobe Guest Experience in the Middle East, Olery How Should Contact Centres Integrate Social Customer Service, Our Social Times The Complete Guide to Facebook Analytics, Simply Measured...
April 10, 2014
Recently announced software updates: Buzzcapture Print media coverage. Engagor Ideas: new feedback system. Hearsay Social New dashboard, compliance features, LinkedIn integration, new APIs. Recorded Future New workspace view. Sysomos / Clarabridge Sysomos integration with Clarabridge. pr...
Subscribe
A weekly summary that includes everything
News & articles immediately
Sponsors