Results matching “social market analytics”

November 4, 2014

New Papers, 4 November 2014

Recently released research and white papers: Are Theme Parks Making the Most of Social Customer Service, Conversocial The Missing Billion: How web analytics is wiping the emerging world off the map, GlobalWebIndex How to Gain Actionable Insights from Social Media,...

October 30, 2014

Brillio Gets SMA with Marketelligent Acquisition

Brillio announced that it has acquired Marketelligent, an analytics specialist firm and developer of the Social Fellas social media analysis platform. Brillio, a technology consultancy that spun off last year from the IT staffing firm Collabera, says it will integrate...

October 2, 2014

Software Updates, 3 October 2014

Recently announced software updates: Brandwatch Vizia: redesigned Admin section. Conversocial Cirrus (contact center) integration. HootSuite Updated Synaptive YouTube app: bulk upload and schedule videos, increased search/monitor streams, UI. IQBuzz New HTML UI replaces Flash. Locowise User-defined dashboards. Also, hashtag analytics....

September 8, 2014

Salesforce Invests in Venuelabs

Venuelabs announced that Salesforce has placed a minority investment with the company. Venuelabs develops analytics and engagement tools for retail and restaurant brands with physical locations. blog post...

August 25, 2014

Evolve24 Merges with Founder's Other Company

Evolve24 announced its merger with Sherpa Analytics, another company started by Evolve24 founder Anthony Sardella. The combined company has taken the Evolve24 name and plans to continue with both companies' products for social media intelligence in commercial, government and non-profit...

August 14, 2014

Software Updates, 15 August 2014

Recently announced software updates: CIC Expanded Weibo coverage and metrics. Global expansion with 67 languages and 190 markets following post-acquisition integration of Fisheye Analytics. Conversocial Automated workflow routing for customer service teams....