The business of monitoring, measuring and understanding social media
April 16, 2015
Hearsay Social New Curated Content Channels. Lexalytics Salience: Dutch language support. Semantria: Russian, Arabic, and Dutch language support. LexisNexis Relaunch of Newsdesk (formerly Moreover Newsdesk) with new analytics features, per-item metadata (such as MozRank, Kloutscore and sentiment), and LexisNexis content. NUVI Sentiment analysis for...
April 9, 2015
Actiance Socialite: faceted search of historical data, Facebook API 2.x integration, new life events and alerts. Pulsar New owned channel analytics module, CORE. Reador New Hootsuite plugin. Rival IQ New analytics dashboard, top social content reports now cross-channel, Buffer and Hootsuite integration. Spredfast New Intelligence...
March 31, 2015
The Innovator’s Guide to Social Customer Care, Brand Embassy Social customer service 2.0: Is your enterprise ready, Conversocial / Ovum The Geosocial Marketer’s Roadmap, Geofeedia What Is Social Analytics, Simply Measured The Survival Guide to Customer Experience: 20 CXM Experts...
January 5, 2015
2014 saw 39 companies in social media analysis change hands, a big jump from the 18 in 2013. Continuing an ongoing trend, most of the year's deals involved strategic technology acquisitions or specialist firms joining bigger companies, often to add...
December 16, 2014
Recently released research and white papers: Deep Learning: 6 Real World Use Cases, AlchemyAPI 11 Meetings That Will Strengthen Your Social Media Program, Shoutlet What Social Media Analytics Can't Tell You, Vision Critical...
November 20, 2014
Recently announced software updates: Adobe Adobe Social: new mobile app (public beta begins in January 2015). BirdSong Instagram analytics reports. Digimind Digimind Social: new Influencer Snapshot report. Mashwork Canvs: timeline zoom, favorite shows and networks, word clouds, Boolean search in...
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