The business of monitoring, measuring and understanding social media
July 24, 2015
Engagement Labs announced that it has acquired Keller Fay Group to link the companies' work in social media analytics and offline word of mouth measurement. The company plans to introduce a new SaaS product based on Keller Fay's research to...
July 16, 2015
BirdSong Facebook insights: filter by date range, PDF export, new audience analysis and posts to the page reports. Bottlenose Social audience data from StatSocial . BrandChats Image monitoring with Visual Tagging partnership. Brandwatch New use-case dashboards: Reputation and Crisis Management, Influencer Marketing, PR and News...
July 2, 2015
Conversocial Hashtag and geo-location monitoring on Instagram. Geofeedia Updated Instagram map widget. Little Bird Social Capital (Twitter analytics). NetBase Tags, user-adjusted sentiment. pr Proxem New Ontology-Based Topic Detection API. Sotrender Post tagging. Trackur New 7- and 30-day historical views. webLyzard New UI, Share of Voice metric, configuration wizard,...
June 25, 2015
Clarabridge Clarabridge 7: major release, now including CX Engagor. Expion Localized UI for Simplified Chinese and Japanese, moderation of Facebook Reviews, Facebook paid metrics, user activity tracking, attribution for user-generated content. Locowise New Facebook video metrics, content calendar with Twitter and Facebook scheduling....
June 18, 2015
Crimson Hexagon New image analysis and detection. LeadSift New Consumer Insights API. Sendible Facebook Page Loader tool for bulk import. SocialCentiv New suggested replies. SocialFlow Pinterest Ads and Content Publishing APIs integration. Socialgist StockTwits data availability. Sprout Social Tag Facebook Pages. Wayin Klout profile data integration....
April 30, 2015
Adobe Integration of Adobe Marketing Cloud with Microsoft Dynamics CRM. Bringr Facebook page management. Daedalus MeaningCloud (formerly Textalytics): new Corporate Reputation API. Engagor UI and usability improvements, reply with emojis, filter on smart folder. Locowise Free Instagram Analyser tool. Luminoso Excel download, project management features. Microsoft Microsoft...
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