The business of monitoring, measuring and understanding social media
April 30, 2015
Adobe Integration of Adobe Marketing Cloud with Microsoft Dynamics CRM. Bringr Facebook page management. Daedalus MeaningCloud (formerly Textalytics): new Corporate Reputation API. Engagor UI and usability improvements, reply with emojis, filter on smart folder. Locowise Free Instagram Analyser tool. Luminoso Excel download, project management features. Microsoft Microsoft...
April 8, 2015
Sprinklr announced that it has acquired Get Satisfaction to extend the multi-channel customer care capabilities of its Experience Cloud platform. In a blog post, Sprinklr CEO Ragy Thomas explains the company's vision to create a single platform to link customers'...
March 31, 2015
Sprinklr announced its new Experience Cloud, which extends the company's social media management portfolio into touchpoints on web sites and in commerce. The company also announced that it has received $46 million in a new investment round led by existing...
November 20, 2014
Recently announced software updates: Adobe Adobe Social: new mobile app (public beta begins in January 2015). BirdSong Instagram analytics reports. Digimind Digimind Social: new Influencer Snapshot report. Mashwork Canvs: timeline zoom, favorite shows and networks, word clouds, Boolean search in...
September 15, 2014
Cision and Vocus announced that they have acquired Visible Technologies to add social media intelligence to the combined companies' suites of PR tools. Cision and Vocus were acquired earlier this year by the private equity fund GTCR, which has announced...
September 8, 2014
Venuelabs announced that Salesforce has placed a minority investment with the company. Venuelabs develops analytics and engagement tools for retail and restaurant brands with physical locations. blog post...
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