The business of monitoring, measuring and understanding social media
March 7, 2013
Oracle announced Oracle Social Relationship Management, an integrated suite that incorporates the products acquired in Vitrue, Collective Intellect, and Involver. The company says the new suite also integrates with its other applications, including Oracle Eloqua, Oracle RightNow Cloud Service, Oracle...
March 5, 2013
Recently released research and white papers: The State of Social Media, Pew Internet & American Life Project Measuring Success on the Social Catwalk, Salesforce Customer Service on Twitter: How Top Brands Respond, Simply Measured State of the Media 2013 (PDF),...
December 6, 2012
Recently announced software updates: DinamizeLivebuzz: Instagram coverage, multiple tags in rules. EngagorMonitor and analyze Pinterest profiles. FullContactCardShark API out of beta, Enhanced Contact API, Disposable Email API. Recorded FuturePublication time filter, redesigned advanced search panel, hide events in exported data....
November 29, 2012
Recently announced software updates: Brand EmbassyPost influence metric, automated tagging, workflow alerts and shift management. BuzzNumbersResults volume estimator tool, UI. eCairnSearch prebuilt tribes, switchable common word filter for topic cloud. Hottolink2channel alerts. LexalyticsSalience 5.1: Complex stems. Simplify360YouTube tracking. Simply MeasuredNew...
October 19, 2012
Salesforce announced the addition of 13 partners to Salesforce Marketing Cloud Social Insights (formerly Radian6 Insights): Bitext, Caterva, EpiAnalytics, Kanjoya Crane, Kred, LeadSift, Lexalytics, LinguaSys, Metavana, RapLeaf, Soshio, The SelfService Company, and TrendSpottr. SMA: Bitext, EpiAnalytics, Kanjoya, PeopleBrowsr (Kred), LeadSift,...
October 16, 2012
Recently released research and white papers: CMO Influence Study, Appinions Global Review Index: Top Hotel Rankings in Major Cities of Austria, Germany and Switzerland (PDF), ReviewPro 2012 SAP Social Media Index, SAP...
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