The business of monitoring, measuring and understanding social media
November 2, 2017
Hearsay Updated mobile app. iMonitoring Updated mobile app. Infegy Atlas: major update. Locowise Instagram Analytics: major update. Salesforce Arabic language support, Sina Weibo publishing, volume-based alerts, image recognition for Instagram, more. SentiOne Facebook reaction analysis, Instagram and Twitter engagement metrics, YouTube view metrics, text translation. Trendsmap Global...
October 12, 2017
Brand Embassy Chatbot Builder. Brandwatch Vizia 2: Hootsuite Impact integration. Quintly Major update. Sprinklr General availability of Sprinklr Experience Cloud. pr...
August 24, 2017
Hootsuite Adobe Creative Cloud / Adobe Stock integration....
August 17, 2017
Ahalogy Muse: Campaign Builder. eClincher Facebook post boost. Salesforce Social Studio: Top Images card, sort images by influencer score, export data & charts from Analyze Workbenches, @mention other Publish Workspace users, add Instagram videos, Inbound vs Outbound filtering in Engage, Einstein Vision. Command...
April 11, 2017
Sprinklr announced an ambitious expansion of its software platform from social media management to customer experience management. Its new Experience Cloud retains the core social media capabilities and introduces new modules for marketing, advertising, research, care, and commerce. press release...
March 23, 2017
Mention Broadcast media coverage. Also, review site coverage. Salesforce Social Studio: emoji support, Facebook & YouTube engagement, new metrics cards. Symplur New Hashtag Finder. Twingly BlogRank rebalancing. Union Metrics New geo filters in Instagram and Twitter Trackers. Zoomph YouTube analytics....
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