The business of monitoring, measuring and understanding social media
October 28, 2010
Recently announced software updates: Clarabridge Clarabridge 4.2: social media API support, full Spanish NLP, expanded APIs, new UI, reporting, Postgres support. NetBaseConsumerBase: Brand Focus Wizard, new support site. OvertoneOpenMic 5.6: universal drill down page, filtering options, new UI. TraackrStarred influencer...
October 20, 2010
J.D. Power & Associates announced separate technology agreements with Clarabridge and NetBase. JDPA, which acquired SMA specialist Umbria in 2008, will use software from NetBase to analyze social media platforms and from Clarabridge to analyze verbatim texts from CRM systems...
October 12, 2010
Recently released research and white papers: Media Monitoring: The Complete Guide, CyberAlert Gleansight: Social Media Monitoring, Gleanster Accurately Understand Social Consumers, NetBase Digital Life, TNS (via RWW)...
October 7, 2010
Recently announced software updates: Crimson HexagonUI, reporting, visualization, charts, category grouping, content submission API, expanded source coverage. MutualMindMutualMind 1.4.0: keyword-level analytics, implied AND operators in queries. NetBaseConsumerBase: trending adjusted percent change....
September 16, 2010
Recently announced software updates: BrandseyeSegment by gender. BuzzdetectorMobile client. JiveJive Social Media Engagement 4.5 (formerly Filtrbox): Facebook, Twitter integration; new packaging and licensing. NetBaseConsumerBase: trend percent change, forecast trend lines. Recorded FutureFull-text search. uberVUUpdated PDF reports....
September 2, 2010
Recently announced software updates: NetBaseConsumerBase: chart, data export; stacked bar chart comparisons. SpredfastSpredfast 1.7: Startup wizards, approvals, Facebook Events, social bookmarking support (external likes), and Facebook Photos, Video and Insights....
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