The business of monitoring, measuring and understanding social media
November 3, 2015
Twitter changed the star icons in Twitter and Vine to hearts and renamed favorites to likes. Expect minor updates to every analytics platform to reflect the change, and an identifiable event in metrics if the change affects user behavior. blog...
October 29, 2015
Brandwatch Vizia: new app framework, weather and Google Analytics apps. Engagor Redesigned Inbox. Geofeedia New Twitter/Instagram engagement. Nexalogy New demographics reports, sentiment analysis. Nuke Suite Updated Convert section, new poll builder. Pulsar Improved filters: basic, advanced, tags. Snaptrends New Time Analysis chart. Socedo Organic lead export. Socialbakers New tools:...
October 22, 2015
Gnip New Insights APIs (Engagement and Audience). Mediatoolkit Updated Android app. Mention New reach and share metrics. NetBase Audience 3D (Twitter Audience API integration). Networked Insights Kairos Audience Insights (Twitter Audience API integration). Spredfast Twitter Collections API integration. Also, IBM Universal Behavior Exchange integration. Sysomos MAP: major...
October 22, 2015
Gnip New Insights APIs (Engagement and Audience). Mediatoolkit Updated Android app. Mention New reach and share metrics. NetBase Audience 3D (Twitter Audience API integration). Networked Insights Kairos Audience Insights (Twitter Audience API integration). Spredfast Twitter Collections API integration. Also, IBM Universal Behavior Exchange integration. Sysomos MAP: major...
August 13, 2015
Gnip New Full-Archive Search API. Historical tweets from the beginning of Twitter to the present. MutualMind Keyword groupings in Adaptive Listening. Sprout Social Custom VIP list for prioritizing response to Twitter messages....
August 13, 2015
Gnip New Full-Archive Search API. Historical tweets from the beginning of Twitter to the present. MutualMind Keyword groupings in Adaptive Listening. Sprout Social Custom VIP list for prioritizing response to Twitter messages....
August 11, 2015
Social Media Survival Guide for the Fashion Industry, Digimind Simplifying Social Media Etiquette, Engagor 2015 Facebook Industry Report, Simply Measured Customer Service on Twitter, Twitter ...
August 6, 2015
Brandwatch 16 new languages, "ignore language’ option, lockable queries. Ditto New object and scene classifiers. Hootsuite Instagram integration. Insightpool Facebook Topic Data. Luminoso Week and Quarter timeline intervals. MutualMind Enhanced location analytics. NetBase Facebook Topic Data. NUVI New Audiences view. OBI4wan Respond to Trustpilot and Facebook reviews. Olery Review Data...
April 10, 2015
Twitter has announced a plan to move all users of Twitter data from its two remaining data resellers to a direct relationship with Twitter. Since the acquisition of its reseller partner Gnip last year, Twitter already controlled the majority of...
April 10, 2015
Twitter has announced a plan to move all users of Twitter data from its two remaining data resellers to a direct relationship with Twitter. Since the acquisition of its reseller partner Gnip last year, Twitter already controlled the majority of...
September 11, 2014
Recently announced software updates: Actiance Socialite: PeopleLinx tutorials, new Content Library, content capture and archiving for Google+. Augure New Augure Influencers module, new filters, new similar influencer search. Gnip Historical PowerTrack: performance improvements. Local Measure Locations & social account permissions....
July 10, 2014
Recently announced software updates: 25trends SMART: major update. Crowdbabble LinkedIn analytics. Gnip New Usage API. Oracle Oracle Social Relationship Management: Bahasa, Finnish, Norwegian, Polish, Swedish, Thai, and Turkish language support. Pulsar FLOW: rules-based tagging and assignment. Spotistic New UI, simplified...
May 1, 2014
Recently announced software updates: Brandwatch New query operators: hashtags and at_mentions. Clarabridge Clarabridge 6.2: Category-Derived Attribute, Context Awareness, enhanced reporting and visualizations, improved performance, Sysomos connector. DataSift Content age filtering, increased maximum payload size, GZip and ZLib compression. Also, Tencent...
April 28, 2014
At the end of March, Twitter acquired two companies specializing in social media analysis for television: Mesagraph in France and SecondSync in the UK. Twitter also announced an expansion of its partnership with Kantar (UK, Spain) and pointed out its...
April 28, 2014
At the end of March, Twitter acquired two companies specializing in social media analysis for television: Mesagraph in France and SecondSync in the UK. Twitter also announced an expansion of its partnership with Kantar (UK, Spain) and pointed out its...
April 15, 2014
Twitter announced that it has agreed to acquire its data-reseller partner Gnip in a bid to make its data more accessible to customers. Terms of the deal were not disclosed. Update: In its second-quarter 10-Q filing (EDGAR) with the US...
April 15, 2014
Twitter announced that it has agreed to acquire its data-reseller partner Gnip in a bid to make its data more accessible to customers. Terms of the deal were not disclosed. Update: In its second-quarter 10-Q filing (EDGAR) with the US...
April 8, 2014
Recently released research and white papers: Social partners in customer care: How to integrate social media into contact centres, Brand Embassy Social Listening for the Travel & Hospitality Industry, Brandwatch Social media monitoring en webcare in de bankensector, Coosto Social...
March 19, 2014
Brandwatch announced a new version of its API to offer access to full Twitter data. Following an agreement with Gnip , Twitter data from Gnip is now accessible through the Brandwatch API. Previously, license terms had limited the API to...
January 16, 2014
Recently announced software updates: Engage121 Workflow improvements, case management for engagement, in-tool blocking of disruptive Facebook users, simultaneous post to YouTube and Facebook. Gnip VK (VKontakte) coverage. Little Bird Topic suggestions. Locowise New weekly Facebook benchmarking report. Meltwater Meltwater Buzz...
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