The business of monitoring, measuring and understanding social media
July 7, 2016
Brand24 Post-level engagement metrics. Brandwatch New summary dashboard, Topic Growth Comparison chart, copy and paste dashboard widgets, enhanced notes. Notified Updated mobile app: threshold-based alerts, category filter. ROIALTY New Audience Analysis dashboard. Synthesio Reveal: pivot table builder for social KPIs. Also, emoji/emoticon analysis. Vigiglobe WIZR 0.5.0:...
June 14, 2016
Transformation Omnicanal: Réinventer la collaboration métier pour tenir la promesse client, Akio Social Insights: The Public Sector, Brandwatch Personalization not Points: Understanding the Language of Loyalty, Clarabridge / Metia Group The CMO & The Rise of Social Insights, Insightpool The...
June 2, 2016
Canvs Link Facebook page analysis to TV series. Engagor Updated mobile app. Synthesio New Instant Insights (triggered reports)....
February 18, 2016
Buzzcapture Internal social network (Yammer) monitoring with Evolve. Engagor Custom User Roles, use canned responses as snippets, add to Twitter lists, Filter on ‘Top Replies,’ agent in/out status, UI. Mention Slack integration. NUVI Channels: respond to Facebook and Instagram comments, reports. Pulsar New query logic...
January 14, 2016
BirdSong Slack and Dropbox integration. Blab New social econometric modeling MutualMind Enhanced Instagram analytics. Nuke Suite Edit links before posting to Facebook, rel-time profiling KPIs, improved search for individuals, contextual help. Pulsar Redesigned search setup. Rival IQ Pinterest analytics, multi-user accounts. SocialFlow New campaign pacing dashboard. Synthesio API...
January 12, 2016
The Social Listening Bible, Brand24 Trends 16, GlobalWebIndex Beyond listening: Shifting focus to the business of social, IBM / Twitter Avoid Social Chimpery: Stop Flinging Crap and Start Building Quality Campaigns, Synthesio ...
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