Results tagged “conversocial”

August 10, 2021

Verint Acquires Conversocial for $50 million

Strengthens messaging support for customer engagement

June 1, 2021

New Papers, 1 June 2021

bc.lab, Conversocial, HubSpot / Mention, Isentia, Khoros, YouScan, ANA

March 9, 2021

New Papers, 9 March 2021

Conversocial, Crowd Analyzer, NewsWhip, Talkwalker

December 15, 2020

New Papers, 15 December 2020

Conversocial, NetBase Quid, Onclusive, Synthesio, Yonder

August 13, 2020

Software Updates, 14 August 2020

ConversocialUpdated Facebook chat plugin. MavrckNew Instagram branded content. SocialgistNew Quora search API....

June 25, 2020

Software Updates, 26 June 2020

ConversocialAgent Assist: new automation for customer service. SOCiGoogle My Business integration. SocialbakersRespond to Instagram mentions, filter by content type, condensed content calendar view....

May 26, 2020

New Papers, 26 May 2020

The State of Customer Experience 2020 Report, Conversocial How to choose the right social media intelligence tool, YouScan...

April 23, 2020

Software Updates, 24 April 2020

ConversocialMajor platform update. SocialbakersImage recognition, user roles, Instagram geotags. StacklaNew dashboards and reports. ZoomSphereNew Workflow Manager....

March 10, 2020

New Papers, 10 March 2020

CX Innovation: Retailers' Guide to Messaging and Automation, Conversocial Facial Recognition: Top Influencers and Institutes, Onalytica 2020 Social Media Industry Benchmark Report, Rival IQ Censored Contagion: How Information on the Coronavirus is Managed on Chinese Social Media, Citizen Lab...

December 3, 2019

New Papers, 3 December 2019

A Decade of Data, Brandwatch The Definitive Guide to Customer Service in the Era of Messaging & Automation, Conversocial Global Intelligence Survey 2019, M-Brain The Starter Guide to Using Monitoring for Crisis Management, Mention 2019 Consumer Experience Analytics Report: EMEA,...

November 28, 2019

Software Updates, 29 November 2019

ConversocialMessage autocomplete. SotrenderFacebook moderation. SymplurAltmetric, DOI and PubMed data....

March 21, 2019

Conversocial Acquires Assist

Conversocial  announced that it has acquired Assist to add messaging automation and chatbots to its customer experience portfolio. SMA's acquisitions scorecard press release...

February 26, 2019

New Papers, 26 February 2019

The State of Digital Customer Experience Report 2019, Conversocial  Instagram Engagement Report: What Your Company Needs to Know for 2019, HubSpot / Mention  Valentine’s Day 2019 on Social Media, NewsWhip  UK Brands on Facebook, Quintly  2019 Social Media Industry Benchmark...

December 4, 2018

New Papers, 4 December 2018

The Definitive Guide to Customer Service in the Era of Social Messaging (6th ed.), Conversocial  Food + Drink: L'avis des experts (Tendances 2018–2019), Les marques de cosmétiques de luxe sur les médias sociaux en France, and Understanding Asia Pacific's Luxury...

June 12, 2018

New Papers, 12 June 2018

The Social Messaging Advantage: Messenger as a Disruptive Digital Care Opportunity, Conversocial  The Summer 2018 Guide to Instagram Video and The Summer 2018 Guide to Twitter Video, NewsWhip  2018: l’avènement de la clean cosmetics (PDF), Visibrain  Social Media and Democracy:...

March 29, 2018

Software Updates, 30 March 2018

Conversocial WeChat integration. Netvibes Evernote integration. Socialdraft Reputation monitoring alerts. Also, Admin Post Approval. Sprout Social Asset Library update. Tweepsmap Removed features due to Twitter rules changes. Wayin Custom order UGC on social displays....

March 20, 2018

New Papers, 20 March 2018

The State of Digital Care in 2018, Conversocial  The Reputation Report 2018, Igniyte  Twitter Passion Networks: How interests shape audiences, Pulsar  The Importance of Social Intelligence in Government Social Media Strategies, Synthesio ...

January 23, 2018

New Papers, 23 January 2018

The Conversocial Airline Benchmark Report, Conversocial  Social Media Data Source Guide: Forums, Crimson Hexagon  Por que fazer pesquisas: os benefícios dessa geração de dados para você e seu público, Hekima ...

September 19, 2017

New Papers, 19 September 2017

Definitive Guide to Social, Digital Customer Service (5th edition), Conversocial  How to Optimise Your Social Customer Service for the Peak Season, Sentiment  Social Listening for Market Research, Synthesio  Junk News and Bots during the German Parliamentary Election: What are German...

September 5, 2017

New Papers, 5 September 2017

Icelandair's Social First Story: The In-the-Moment Resolution Revolution, Conversocial  Créer Votre Rapport Social Media, Digimind  Beauty: The new challenges of online customer experience, iAdvize  Content Marketing 2017: Top 200 Global Influencers, Onalytica  Driving Instant Client Value through Social Media Audits,...