The business of monitoring, measuring and understanding social media
September 22, 2016
Canvs YouTube metrics integration. Clarabridge Clarabridge CX Analytics: expanded emotions model, industry and source-specific sentiment templates, new industry templates (banking, casinos, hospitals, merchandising, pharmaceuticals, retail, crisis management, employee feedback), global brand recognition, category templates in German. Intelligent Automation Scraawl 2.0. Linkfluence Thematic Stream Graph,...
July 26, 2016
The Social Media Boxing Ring: Lost in Communication, Buzzdetector Viral: Tracking the Spread of Flu on Social Media, Pulsar Jornada Social: como melhorar o relacionamento da sua marca com os seus clientes, Seekr How to Make Social Marketing Decisions Faster,...
July 12, 2016
Come i social media stanno trasformando il mondo del fashion, Blogmeter Monster Job Report 2016 and Social Insights: Consumer Technology, Brandwatch The Definitive Guide to Social, Mobile Customer Service, 4th ed., Conversocial The New Audience Perspective: Expanding How We Listen...
June 21, 2016
Social Insights: The Retail Industry, Brandwatch The State of Social Marketing 2016 and The Quick Guide to Social Media Attribution Models, Simply Measured Sports and Social Media: Building a Loyal and Engaged Fanbase using Social Listening, Talkwalker ...
May 10, 2016
B2B Industry Spotlight: Engineering Social Efficiency, Brandwatch Facebook Reactions Study, Quintly Como plataformas de SAC 2.0 contribuem para um atendimento mais eficiente, Seekr Pharma Connects on Social: Top 20 Pharmaceutical Companies on Social Media in 2016, Talkwalker ...
April 28, 2016
Klear Instagram analytics. Quintly Facebook Reactions metrics. Sprout Social Task Performance Report. Also, updated Team Report. Talkwalker Rule-based tagging....
April 19, 2016
How to Identify, Understand, and Grow Your Ideal Content Audience, Affinio 20 essential KPIs for your Social Media ROI, Digimind Исследование банковской отрасли в социальных медиа и онлайн СМИ (февраль 2016), IQbuzz SAC 2.0: atendimento de sucesso nas redes sociais,...
April 12, 2016
Analysis of Netflix‘ Making a Murderer, Audiense Frühlings-Check-Up für Ihr Social Media Monitoring, bc.lab The Complete Guide to Instagram Analytics (3rd Edition), Simply Measured The Social Data Maturity Scale: How to Get Maximum Value from Social Data, Talkwalker ...
April 5, 2016
Brexit communications: how businesses can better articulate the case to remain, Alva The Top 50 US Universities on Social Media, Digimind Trading on Sentiment: The Power of Minds Over Markets, Richard L. Peterson (MarketPsych ) How FMCG Brands Win at Social...
March 29, 2016
Social Listening in Practice: SEO and Content Guide, Brandwatch Social Listening for Universities and Drug Safety Monitoring: Pre and Post-Marketing, Digimind How to Show Social Media Results to Your Clients and Beyond Engagement: The Social Metrics You Should Measure, Simply...
March 22, 2016
Uncover an Audience's Affinities for Insight-Driven Campaigns, Audiense B2B Industry Spotlight: Agriculture and Food Production, Brandwatch Validating Existing Audience Segments and Identifying New Profitable Segments, People Pattern 6 New Ways to Use Social Media Analytics for FMCG Companies, Talkwalker ...
March 10, 2016
Bottlenose LexisNexis and Flashpoint data. Canvs Analyze reactions to owned Facebook and YouTube content. Geofeedia New keyword templates. Mention Priority folder (influential sources), new country and tag filters. OBI4wan Case management for webcare. SentiOne Russia, Ukraine and Montenegro coverage. Talkwalker Image recognition....
March 8, 2016
Confessions of a Social Media Manager, Simply Measured Deutsche Telekom: Real-Time Crisis Management using a Social Listening Powered Situation Room, Talkwalker ...
February 23, 2016
Carlsberg: Reputation is Always Evolving, Alva Social Insights: The Automotive Industry, Brandwatch Bricophone case study, iAdvize Super Bowl 50: The Social Story, Oracle How to Create a Monthly Social Media Report, Simply Measured The First Steps for Social Media Monitoring:...
February 9, 2016
Analyzing Customer Relations in the Airline Industry, Crimson Hexagon How Consumers and Media Feel About the Flu Vaccine, MediaMiser / Treato Defining and Activating Influencers and Advocates and Data Driven Influencer Identification, People Pattern The Social Exception: Media & Entertainment,...
February 2, 2016
Social Media: An executive briefing for the Automotive Industry, CrowdControlHQ Charting Social Success with TUI Nordic, Falcon Social Command Center Best Practices, Geofeedia The CMO & The Rise of Social Insights, Insightpool Big Data: A riqueza dos dados digitais para...
January 19, 2016
Social Insights on the Telecommunications Industry, Brandwatch Serving the Social Traveler, Conversocial Social Media Metrics Map, Simply Measured Why Managing Social Media is Crucial in the Event of a Data Breach, Sprinklr Using Social Insight for Competitive Analysis, Sysomos Win...
January 14, 2016
BirdSong Slack and Dropbox integration. Blab New social econometric modeling MutualMind Enhanced Instagram analytics. Nuke Suite Edit links before posting to Facebook, rel-time profiling KPIs, improved search for individuals, contextual help. Pulsar Redesigned search setup. Rival IQ Pinterest analytics, multi-user accounts. SocialFlow New campaign pacing dashboard. Synthesio API...
December 15, 2015
The New Normal: Audience Marketing in the Age of You, NetBase Barómetro Político: Especial Elecciones Generales 2015, Séntisis 2015 Instagram Industry Report, Simply Measured The Smart Social Report: Volume Three, Spredfast Battle of the Brands: 10 Ecommerce Brands Go Head...
December 10, 2015
The Swiss marketing agency Goldbach Interactive has posted the results of its annual review of social media monitoring tools. Companies making the top 10 list this year are Brandwatch , Buzzcapture , Engagor , Linkfluence , Media Focus , Oracle , Synthesio , Sysomos , Talkwalker and VICO ....
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