The business of monitoring, measuring and understanding social media
September 24, 2012
Dataminr announced that it has completed a $13 million Series B financing round from existing and new investors. Dataminr specializes in social media intelligence for customers in finance and government. SMA: Dataminr press release Recent Investments in Social Media Analysis...
September 13, 2012
Recently announced software updates: Argyle SocialPost photos to Twitter, native retweets, downloadable CSV reports. PeerIndexUI, reindexed scoring, highlighted topics, interaction data. VisibleSort/drill-down/sort improvements, Klout integration, tag cloud, sentiment pie chart, share-of-voice chart, bulk and composite actions....
July 19, 2012
Recently announced software updates: BrandwatchUK location data, revised sentiment analysis. BuzzRankForum coverage. GnipDisqus PowerTrack (filtered firehose). Radian6Improved Twitter interaction. SynthesioSynthesioRank influence metric. VisibleMultiple, custom dashboards, multi-language workspaces, filter context preservation across components, expanded data export, new API features....
May 8, 2012
Recently released research and white papers: Creating Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining (PDF), KNIME The Guide to Social Media Monitoring, Radian6...
January 17, 2012
Kantar Media and Chinese social media specialist CIC announced the acquisition of CIC by Kantar Media, the media research and insights division of WPP's Kantar. Terms of the deal were not disclosed. In its announcement, WPP placed CIC's 2011 revenue...
April 5, 2011
KANA Software announced that it has acquired Overtone. The company plans to incorporate Overtone's social media and customer intelligence capabilities into its Service Experience Management (SEM) platform, as well as to continue to support and develop Overtone's OpenMic product. Overtone...
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