Results matching “social data intelligence”

March 27, 2014

Software Updates, 28 March 2014

Recently announced software updates: ">Bottlenose Real-time broadcast TV and radio data integration with Critical Mention. pr Crimson Hexagon New Affinities. pr Echobot New tag cloud, top media report. HootSuite Kapost integration. Moreover Newsdesk: Sentiment, MozRank, MetaCarta Facets, new analytics drilldowns,...

February 25, 2014

New Papers, 25 February 2014

Recently released research and white papers: The Path to Social Media Intelligence: Assessing Your Organization, HootSuite How To Build a Social Command Center in 30 Days, NetBase Winter Olympics Conversation Analysis (PDF), Networked Insights Mapping Twitter Topic Networks: From Polarized...

February 10, 2014

Market Force Adds Social Media to Customer Intelligence Portfolio

Market Force introduced SocialForce, a social media monitoring and engagement platform for multi-location businesses. The new tool joins the company's existing portfolio of customer intelligence products and services, which include providing customer feedback research, mystery shopping services, and advanced marketing...

January 6, 2014

Verint Pays $514 Million for KANA

Verint (NASDAQ: VRNT) announced that it has agreed to acquire KANA in an all-cash transaction valued at approximately $514 million. KANA is a customer-service software specialist whose 2011 acquisition of Overtone (previously Island Data) gave it a social media analysis...

December 30, 2013

2013 Saw More, Bigger Investments in Social Media Analysis

Companies in social media analysis announced receiving over $465 million in new investments in 2013, up dramatically from $190 million in 2012 (both totals exclude the value of investments whose value was unannounced). Here's a recap of the year's investment...

October 29, 2013

New Papers, 29 October 2013

Recently released research and white papers: From Data Scientist to Data Artist, Anametrix Global Digital Diplomacy: Social Media & Civil Society, MediaBadger Leveraging Web Intelligence to Enhance Cyber Security (PDF), CTOlabs/Recorded Future 10 Tips for Increasing Brand Engagement on Instagram...