The business of monitoring, measuring and understanding social media
July 30, 2013
Recently released research and white papers: Case Study: the Social Studies Group & Netnography, Brandwatch What’s Engagement? How Data Driven Marketers Are Crushing Content Marketing, Infinigraph How to Respond to Online Reviews, ReviewPro...
July 16, 2013
Recently released research and white papers: Effective Content Marketing Using Influence Intelligence, Appinions Social Media Across the Business: Six Retail Use Cases, Brandwatch Ready to Rebrand, Crimson Hexagon State of Social Media: Brazil, Dachis Group 3 Ways Social Media Command...
July 11, 2013
Recently announced software updates: Brandwatch Author gender and account type for Twitter data. Engagor Minute-scale time resolution in charts and filters. Simply Measured LinkedIn analytics. Traackr Spanish-language influencer search. Trendpo Newly available on Flipboard....
June 11, 2013
Recently released research and white papers: Case Study: The Credits, Brandwatch From socially intelligent business to socially intelligent research, FACE...
May 28, 2013
Recently released research and white papers: Case Study: Waggener Edstrom, Brandwatch Teens, Social Media, and Privacy, Pew Internet & American Life Project Social Media & The Customer Experience, SDL...
May 23, 2013
Recently announced software updates: Brandwatch Facebook page and activity analysis. Datasift New Query Builder. Engagor SoundCloud integration: monitor profile activity, manage profiles. Gnip Foursquare coverage: full firehose of anonymized check-in data and filtered access through PowerTrack. Sprout Social Google+ page...
May 14, 2013
Recently released research and white papers: Case Study: Sky News Arabia, Brandwatch From Information to Insight: Transforming your strategic planning and decision-making with Voice of the Market (PDF), Onalytica Monitoramento e Métricas de Mídias Sociais: do estagiário ao CEO, Diego...
March 14, 2013
Recently announced software updates: Attensity Respond 6.0: New UI, performance improvements, auto-categorization, supervisory reporting and monitoring, new integration options including Jive forums and Salesforce.com. Brandwatch Twitter Insights: content ranking by per-tweet metrics, top hashtags, most-mentioned tweeters, top emoticons. BuzzNumbers Historical...
March 7, 2013
Recently announced software updates: Adobe Adobe Social 3.0: new UI, new workflow, content calendar, mobile apps. Brandwatch New impact score. Curalate Instagram integration. Meltwater Meltwater Buzz 3.0: New UI, community analytics, analytics upgrade. Mention Internal search engine, AND operator. Nitrogram...
January 17, 2013
Recently announced software updates: BrandwatchNew source categories. Trendsmap107 new country pages. TrendspottrSentiment analysis from Lymbix....
December 20, 2012
Recently announced software updates: BrandwatchGroup sharing, copy categories and rules between projects, query syntax highlighting (operators in colors), list of operators. CrisisVuDynamic Tweet Volume, Influence Index. iMenteUser-defined quiet times for email alerts. NetbreezeImproved sentiment analysis for German and English; new...
December 13, 2012
Recently announced software updates: BrandwatchImproved Chinese source coverage and source metadata. Crimson HexagonKlout scores. EngagorManage, monitor Google+ pages. NetBaseKeyword Plus: Arabic, Catalan, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hebrew, Hungarian, Indonesian, Korean, Polish, Romanian, Russian, Swedish, Thai, Turkish and Vietnamese...
July 19, 2012
Recently announced software updates: BrandwatchUK location data, revised sentiment analysis. BuzzRankForum coverage. GnipDisqus PowerTrack (filtered firehose). Radian6Improved Twitter interaction. SynthesioSynthesioRank influence metric. VisibleMultiple, custom dashboards, multi-language workspaces, filter context preservation across components, expanded data export, new API features....
July 17, 2012
Recently released research and white papers: Customer Service Index 2012, Brandwatch #Intelligence, Demos Trendrr.TV June White Paper, Trendrr...
May 22, 2012
Recently released research and white papers: The Future of Sharing (PDF), Beyond Know Your Brand: A Guide to Understanding Your Brand via Social Media, Brandwatch Q1 2012 Global Brands Report, General Sentiment...
May 10, 2012
Recently announced software updates: BrandwatchThreshold-based alerts. eCairnUI (community tab, dashboard, reporting), Twitter firehose, Facebook Page analytics....
May 1, 2012
Recently released research and white papers: Social Media Lead Generation, Brandwatch Le numérique dans la campagne électorale pour Renaissance Numérique (PDF), Lingway / Image et dialogue How to Spend the Minimal Effective Amount on Media, Networked Insights 5 Steps to...
April 3, 2012
Recently released research and white papers: Actionable Social Analytics: From Social Media Metrics to Business Insights, Awareness Converse and Convert: Using Social Media to Engage Your Target Audience, Brandwatch 2012 SXSW Brands Report, General Sentiment...
March 29, 2012
Recently announced software updates: BrandwatchRandom sampling within search results, travel site coverage. FullContactName Similarity API. GnipRetweet & sample operators. LisslyTwitter integration. ViralheatViralheat 2.0: unified view of Twitter & Facebook updates, post to multiple accounts, in-dashboard engagement, analytics upgrades....
March 20, 2012
Recently released research and white papers: Prepare to Respond: A Guide to Customer Service on Social Media, Brandwatch GreenBook Research Industry Trends, Spring 2012 Guide to Influence Measurement Tools, Modern Media ($) Measuring Social Customer Service in the Contact Center,...
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