The business of monitoring, measuring and understanding social media
October 6, 2015
Social Insights on the Luxury Fashion Industry, Brandwatch Predicting Future Trends in the Television Industry, Digimind The Rise of the Visual Web. And How It’s Changing Everything (Again) for Marketers, GumGum Lessons Learned: Social Media Monitoring during Humanitarian Crises, ACAPS...
September 29, 2015
VW’s Emissions Admission: Has this poisoned its reputation with customers, Alva Social Listening in Practice: Reputation & Crisis Monitoring, Brandwatch Proving Social ROI: How to Justify Your Social Media Efforts, Tracx 3 motivos para utilizar Social Big Data no desenvolvimento...
September 24, 2015
Brandwatch Time zone support. Mention New Android app (beta), topic word clouds, UI, performance improvements. NetBase New Alert Suite: triggered, thresholds, any mention. Sendible New Suggested Content. Synthesio WeChat coverage, improved Instagram coverage, Facebook Topic Data, Audience Affinities, Hootsuite team routing, automatic language detection; Swedish,...
September 24, 2015
Brandwatch announced Social Indices, a set of monthly benchmark ratings of companies in the retail, non-profit, healthcare and TV networks industries. The publicly viewable scores are based on conversation volume in social channels and online generally, net sentiment, reach growth,...
September 15, 2015
Customer Service: Social Listening in Practice, Brandwatch Singapore’s Top Digital Agencies on Social Media, Digimind How A Major German Bank Overhauled Their Social Customer Experience, Talkwalker The Pursuit of Social Persuasion, Wayin ...
September 10, 2015
BirdSong Improved Twitter analysis, Facebook inbound post analysis, Instagram export engaged fans. Brandwatch New community forum. Also, Insights Central (learn from examples, use as templates). Mediatoolkit New custom alerts. SocialCentiv Gnip data sourcing, geographic search. Talkwalker Hootsuite integration....
September 3, 2015
bc.lab Relaunched with major software update. Brandwatch Disqus comments data, tab-wide filtering, Catalan language support, new Vizia Explain widget. Geofeedia VKontakte coverage, new live view of trending locations, customize alerts with Boolean exclusions, exclude individual users, Twitter engagement, updated mobile apps. Mention Filter by...
September 1, 2015
Amazon: When a “reputation crisis” isn’t a reputation crisis, Alva B2B Social Media Report, Brandwatch From Tweet to Close: How to Identify and Win Sales Opportunities Through Social Media, Engagor Hungry for Success: How Food Companies Can Use Social Data...
August 20, 2015
Brandwatch Filter Signals by tags and categories. DataSift PYLON 1.5: common target mapping, timezone handling, capacity notifications, new Tags endpoint. PYLON for Facebook Topic Data now includes data from 55 countries. Sysomos Facebook Topic Data. VinTank VinTank Mobile for iOS 1.1.1: custom search, post...
August 18, 2015
Why businesses need reputation intelligence: An analysis of Thomas Cook, Alva Social Insights on the Television Network Industry, Brandwatch Guide to Social Media for Local Businesses, Connectivity How to Define Social Impact and Share Your Performance, Simply Measured Turn Social...
August 6, 2015
Brandwatch 16 new languages, "ignore language’ option, lockable queries. Ditto New object and scene classifiers. Hootsuite Instagram integration. Insightpool Facebook Topic Data. Luminoso Week and Quarter timeline intervals. MutualMind Enhanced location analytics. NetBase Facebook Topic Data. NUVI New Audiences view. OBI4wan Respond to Trustpilot and Facebook reviews. Olery Review Data...
July 16, 2015
BirdSong Facebook insights: filter by date range, PDF export, new audience analysis and posts to the page reports. Bottlenose Social audience data from StatSocial . BrandChats Image monitoring with Visual Tagging partnership. Brandwatch New use-case dashboards: Reputation and Crisis Management, Influencer Marketing, PR and News...
July 14, 2015
Enterprise Social Intelligence, Running Trends Report and Social Listening for the Pharmaceutical Industry, Brandwatch Social Analysis Reveals Sports Industry Opportunities, Crimson Hexagon The Value of a Twitter Follower, LeadSift Clarifying the Role of Social Media, Simply Measured Data Continues To...
July 9, 2015
Brandwatch New links operator. DataSift Open Data Processing for Twitter (connector for Gnip API). Local Measure New translate button. Locowise New consolidated analytics view. Rival IQ Facebook Insights integration. Socialdraft Schedule posts to LinkedIn pages. StatSocial Demographic filters for reports. Zahpee New Facebook metrics charts....
June 30, 2015
How Social Changed the Newspaper Industry, Brandwatch 2015 Social Customer Service Trust Index, Conversocial Das ultimative Social Media Kochbuch and Etude: les Banques sur le web et les réseaux sociaux, Digimind Listen Up! Guide to Social Listening for Smarter Business,...
June 16, 2015
Twitter in Italia dal 2013 ad oggi, Blogmeter Love It or Hate It: How Do Americans Really Feel about their Jobs, Brandwatch / Monster Dressed for Success: The Ultimate Guide to Campaign Management in the Fashion Industry, Talkwalker ...
May 26, 2015
Gaining Insights From Unstructured Data, AlchemyAPI Social Listening in the Restaurant, Food and Beverage Industry, Brandwatch Social Customer Service: Best Practice (PDF), Sentiment 2015 Influencer Marketing Guide, Simply Measured Is Sponsorship Worth the Money? Measuring Sponsorship ROI Using Social Data,...
May 7, 2015
Brandwatch New Geotagged Mentions Map. Vizia: new globe scene and US state choropleth map. Klout Topic expertise, localization for Arabic, French, German and Spanish. NetBase Tumblr Firehose access. Nuke Suite Publish videos on Facebook. Socedo Enhanced prospect profiles. Sysomos Heartbeat: redesigned Mentions tab. Unmetric Facebook paid post...
May 5, 2015
B2B Social Media Report, Brandwatch The Social Media Landscape in Brazil, Sprinklr ...
April 7, 2015
Il Risparmio gestito sui social media italiani, Blogmeter Social Listening in Practice: Market Research, Brandwatch Unlocking the Power of Human Data Insight, IDC / DataSift Etude: Top performance des Ecoles de Commerce sur les réseaux sociaux, Digimind How Brands Steal...
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