The business of monitoring, measuring and understanding social media
April 18, 2013
Recently announced software updates: Brand Embassy CRM features. Engagor Trendiction data sourcing. HootSuite Tencent Weibo integration. Russian release (Russian language UI, VKontakte integration). Sprout Social Team report (workflow metrics). Zubit Customer service workflow....
February 14, 2013
Recently announced software updates: Brand Embassy Additional filtering options for Top Daily (automated triage), workflow performance alerts, performance improvements. Netvibes Search streams. Recorded Future Complex free-text searches, pop-up event details, timeline overlay in map view. Simply Measured New free report:...
December 28, 2012
Recently announced software updates: Brand EmbassyFiltered topic reports, crisis alerts. NetbreezeKeyword- and threshold-based alerts, sentiment analysis for French, available Spanish-language UI. Recorded FutureSave and annotate reports, personal workspace, public reports gallery. SocialAppsHQMaps, LinkedIn Groups coverage....
December 17, 2012
2012 has been another active year for the buying and selling of companies in social media analysis. As suppliers have taken different approaches to social media data and the market, the transactions reflected different goals. Companies bought each other for...
November 29, 2012
Recently announced software updates: Brand EmbassyPost influence metric, automated tagging, workflow alerts and shift management. BuzzNumbersResults volume estimator tool, UI. eCairnSearch prebuilt tribes, switchable common word filter for topic cloud. Hottolink2channel alerts. LexalyticsSalience 5.1: Complex stems. Simplify360YouTube tracking. Simply MeasuredNew...
November 26, 2012
Brand Embassy announced that it has acquired Beepl and will integrate Beepl's semantic technology into its platform. Brand Embassy specializes in monitoring social media for customer complaints. SMA's acquisitions scorecard SMA: Brand Embassy press release...
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