The business of monitoring, measuring and understanding social media
November 12, 2021
Hootsuite, Oktopost, Sendible, Signal AI, Sprinklr, Visibrain
July 27, 2021
Hootsuite, KPI6, Onclusive, SocialInsider, Sprinkler, Yonder, DataReportal
June 23, 2021
Begins trading on NYSE
June 4, 2021
Emplifi, Infomedia, Mention, OBI4wan, SOCi, Socialbakers, Sprinklr
February 2, 2021
Dataminr, Hootsuite, KPI6, Onalytica, Sprinklr, Synthesio
December 11, 2020
Lucidya, Pulsar, Sprinklr, Stilingue, Synthesio, YouScan
November 29, 2020
Operational agreement transfers customers and employees
November 12, 2020
BlueCamroo, Media Info Groep, Socialbakers, Sprinklr
October 27, 2020
Heuritech, Infegy, Socialbakers, Sprinklr, Talkwalker, Visibrain
September 9, 2020
Promotes customer experience management as a new software category
August 6, 2020
KPI6New BrandX global benchmark tool. SprinklrNew Sandbox test environment....
July 30, 2020
AtribusLinkedIn and Tumblr integrations, filters, UI. BrandmetricNew social clipping platform. DataminrDataminr Pulse: new risk monitoring platform. HypeAuditorTikTok influencer ranking, competitor mention report, free tools. MavSocialJuly update: Bulk upload Facebook ads, GMB reviews workflow, manage Facebook reviews, manage content library, improved...
July 2, 2020
AudienseReport previews, targeting pack download, new country baselines, profile gender curation. CisionGlobal print media coverage. MediatoolkitBranded reports. SocialbakersQ2 recap. SocialgistNLP model for normalizing date data (formats and languages). SprinklrNew mobile app. StatSocialAudience Insights 13.0: job titles and categories, Crisis Insights,...
February 27, 2020
CisionPodcast coverage with TVEyes. Rival IQExpanded metrics for private social analytics, export metrics to CSV, permalinks to scheduled reports. SprinklrWinter 2020 Release: many features. StacklaFebruary update: Google Analytics tracking for Stackla email campaign tiles, improved visual recognition models, alternate workflows...
November 21, 2019
BrandwatchNew Audience Uploads (upload list of Twitter accounts for analysis). ConslineExtended coverage of customer feedback channels. SprinklrMajor release....
August 15, 2019
SprinklrSprinklr Audience Studies: analyze audiences with LinkedIn Audience Engagement API. Sprout SocialNew reviews tool for Facebook, Google My Business and TripAdvisor....
August 8, 2019
AffinioNew Publishers Source report. GavagaiNew visualizations. SalesforceSocial Studio: August 2019 Release. Manage Google My Business reviews, boost Facebook posts, SSO/SAML support, Contact Connector integration, list admin accounts, Persona Group demographics. SprinklrSummer ’19 release: many feature updates. ZeroFOXDeepstar: open-source toolkit for...
January 24, 2019
Brandwatch New reach metric. Buzzoole Download campaign reports in PowerPoint format. Also, new client dashboard. Crimson Hexagon Brandwatch Vizia integration. Hearsay Instagram support, PDF capture of 3rd party links. QWAM Ask’n’Read v4: retrospective search, filtering, UI. Sprinklr Instagram video publishing. Zignal Labs Brand 360: new consolidated metrics...
June 26, 2018
The Summer 2018 Guide to Facebook Video, NewsWhip The World’s Most Influential CMOs 2018, Sprinklr Social Media Use Continues to Rise in Developing Countries but Plateaus Across Developed Ones, Pew Research Center...
April 26, 2018
Affinio Slide export, hide clusters in network visualizations, Microsoft Dynamics 365 integration. Comintelli Newscycle content integration. Digimind Digimind Intelligence: Statistics module. Echosec Echosec Enterprise: major update. iMonitoring Posting from mobile app, post notification emails, alert preferences, website monitoring. Pulsar New audience and content performance insights. Also,...
Subscribe
A weekly summary that includes everything
News & articles immediately
Sponsors