Results tagged “liveworld”

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LiveWorld  introduced Conversation Management Software for managing customer conversations across social media and messaging apps. The new platform combines the monitoring and analysis of a listening platform with case management and CRM integration to support customer engagement and service activities.

The new product represents a shift for LiveWorld, which has been primarily a services company.

New Papers, 19 May 2015

New Papers, 4 November 2014

New Papers, 10 June 2014

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