The business of monitoring, measuring and understanding social media
September 1, 2020
NPS: A Ton Of Simplicity And An Ounce Of Usability, Decooda Brand Passion Report: Top Global Brands 2020, NetBase Quid The Airline Social Brand Personality Index: Before & After COVID-19, Pulsar The building blocks of political disinformation campaigns (pdf), Cisco...
February 27, 2020
Decooda announced that it has acquired the CX Workout software platform from The Service Profit Chain Institute to add journey mapping and optimization to Decooda’s CX I.Q. platform. SMA's acquisitions scorecard press release...
July 19, 2017
Decooda announced an investment of undisclosed size from TechSophy. In addition to the financial investment, the two companies have formed a partnership to share their technology strengths toward each company's product development. Decooda also announced its new Customer Experience Imaginative...
October 30, 2014
Recently announced software updates: Decooda Bazaarvoice API integration. Locowise Twitter Analytics import. OBI4wan Broadcast media coverage. Socedo Date range in reports, Google Analytics integration. VinTank Custom searches, old platform retirement. webLyzard Brand Reputation Radar integrated with WYSDOM Success metric....
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