The business of monitoring, measuring and understanding social media
May 30, 2017
24 Facebook Marketing Myths, Socialbakers / HubSpot Plan For Your Next Crisis With Social Intelligence, Synthesio ...
May 11, 2017
Brand24 Updated mobile app (iOS/Android). DataSift Media Strategies API. Locowise Live Dashboard. ROIALTY OneTarget: New UI, audience clusters. Symplur Hematology Tag Ontology. Synthesio Synthesio Plus: interaction metrics wdgets, Mention feed. Webhose.io eCommerce Product Data Feed. Also, Dark Web Data Feed, redesigned UI and dashboard....
April 18, 2017
The Essential Social Networks Guide for Marketers, Falcon.io Paid and Earned: The Two Sides of Influencer Marketing, Insightpool Introduction to Full-Funnel Social Analytics, Simply Measured What Every Employer Needs to Know About Social Media and Web-based Background Checks, Social Intelligence ...
January 17, 2017
Synthesio announced that it has acquired Bunkr and will incorporate its report builder technology into the Synthesio platform. The standalone Bunkr app will shut down on March 31. SMA's acquisitions scorecard Synthesio blog post Bunkr announcement & acquisition FAQ...
September 29, 2016
Echosec Periscope, Reddit coverage. MavSocial Facebook Page targeting, two-step verification, publishing & engagement history by photo, improved metadata and captioning, UI. Mention Alerts from historical data. Also, Instagram analytics. Synthesio Improved audience data from Instagram. YouScan User age in demographics....
September 13, 2016
Open Africa: Continental Brand and Business Intelligence, Ornico Facebook Reactions Study, May/June 2016, Quintly Manual de Relacionamento com o Cliente, Seekr Social Customer Service Playbook: Financial Services Providers, Sentiment Measuring Your Digital Brand Impact, Simply Measured Social Listening, Social Intelligence…...
July 7, 2016
Brand24 Post-level engagement metrics. Brandwatch New summary dashboard, Topic Growth Comparison chart, copy and paste dashboard widgets, enhanced notes. Notified Updated mobile app: threshold-based alerts, category filter. ROIALTY New Audience Analysis dashboard. Synthesio Reveal: pivot table builder for social KPIs. Also, emoji/emoticon analysis. Vigiglobe WIZR 0.5.0:...
June 14, 2016
Transformation Omnicanal: Réinventer la collaboration métier pour tenir la promesse client, Akio Social Insights: The Public Sector, Brandwatch Personalization not Points: Understanding the Language of Loyalty, Clarabridge / Metia Group The CMO & The Rise of Social Insights, Insightpool The...
June 2, 2016
Canvs Link Facebook page analysis to TV series. Engagor Updated mobile app. Synthesio New Instant Insights (triggered reports)....
February 18, 2016
Buzzcapture Internal social network (Yammer) monitoring with Evolve. Engagor Custom User Roles, use canned responses as snippets, add to Twitter lists, Filter on ‘Top Replies,’ agent in/out status, UI. Mention Slack integration. NUVI Channels: respond to Facebook and Instagram comments, reports. Pulsar New query logic...
January 14, 2016
BirdSong Slack and Dropbox integration. Blab New social econometric modeling MutualMind Enhanced Instagram analytics. Nuke Suite Edit links before posting to Facebook, rel-time profiling KPIs, improved search for individuals, contextual help. Pulsar Redesigned search setup. Rival IQ Pinterest analytics, multi-user accounts. SocialFlow New campaign pacing dashboard. Synthesio API...
January 12, 2016
The Social Listening Bible, Brand24 Trends 16, GlobalWebIndex Beyond listening: Shifting focus to the business of social, IBM / Twitter Avoid Social Chimpery: Stop Flinging Crap and Start Building Quality Campaigns, Synthesio ...
December 10, 2015
The Swiss marketing agency Goldbach Interactive has posted the results of its annual review of social media monitoring tools. Companies making the top 10 list this year are Brandwatch , Buzzcapture , Engagor , Linkfluence , Media Focus , Oracle , Synthesio , Sysomos , Talkwalker and VICO ....
September 24, 2015
Brandwatch Time zone support. Mention New Android app (beta), topic word clouds, UI, performance improvements. NetBase New Alert Suite: triggered, thresholds, any mention. Sendible New Suggested Content. Synthesio WeChat coverage, improved Instagram coverage, Facebook Topic Data, Audience Affinities, Hootsuite team routing, automatic language detection; Swedish,...
August 18, 2015
Why businesses need reputation intelligence: An analysis of Thomas Cook, Alva Social Insights on the Television Network Industry, Brandwatch Guide to Social Media for Local Businesses, Connectivity How to Define Social Impact and Share Your Performance, Simply Measured Turn Social...
August 6, 2015
Brandwatch 16 new languages, "ignore language’ option, lockable queries. Ditto New object and scene classifiers. Hootsuite Instagram integration. Insightpool Facebook Topic Data. Luminoso Week and Quarter timeline intervals. MutualMind Enhanced location analytics. NetBase Facebook Topic Data. NUVI New Audiences view. OBI4wan Respond to Trustpilot and Facebook reviews. Olery Review Data...
April 16, 2015
Hearsay Social New Curated Content Channels. Lexalytics Salience: Dutch language support. Semantria: Russian, Arabic, and Dutch language support. LexisNexis Relaunch of Newsdesk (formerly Moreover Newsdesk) with new analytics features, per-item metadata (such as MozRank, Kloutscore and sentiment), and LexisNexis content. NUVI Sentiment analysis for...
April 9, 2015
Actiance Socialite: faceted search of historical data, Facebook API 2.x integration, new life events and alerts. Pulsar New owned channel analytics module, CORE. Reador New Hootsuite plugin. Rival IQ New analytics dashboard, top social content reports now cross-channel, Buffer and Hootsuite integration. Spredfast New Intelligence...
January 27, 2015
Social Listening in Practice: Reputation & Crisis Monitoring, Brandwatch Engage and Influence Consumers on Visual Social Media Channels, Cision CES 2015, Evolve24 Quarterly Instagram Network Study, Q4 2014, Simply Measured Measuring Sentiment and Benchmarking Success: A Guide to Synthesio’s Social...
November 13, 2014
Recently announced software updates: Actiance Streamlined LinkedIn profile edit review process, allow/block features for LinkedIn mobile site. Bottlenose Bottlenose Lite (original beta) to shut down in January. Brandchats LinkedIn Groups coverage. Buzzcapture New Android app. EngageSciences Major release. Improved campaign...
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