Results tagged “salesforce, radian6”

July 12, 2011

New Papers, 12 July 2011

Recently released research and white papers: Customer Service Index (PDF), Brandwatch Social networking sites and our lives, Pew Internet Social Media Etiquette: Minding Your Manners on the Social Web (PDF), Radian6...

June 7, 2011

New Papers, 7 June 2011

Recently released research and white papers: The Social Media Landscape in China, CIC The Social Habit, Edison Research/Arbitron Getting the Competitive Edge with Social Media (PDF), Radian6...

April 26, 2011

New Papers, 26 April 2011

Recently released research and white papers: From Social Media to Social Business Topic 1: An Overview of the Evolution of Chinese Social Media, CIC Research Industry Trends Spring 2011 (PDF), GreenBook (via Tom H.C. Anderson) Training Your Company for Social...

April 7, 2011

Software Updates, 8 April 2011

Recently announced software updates: BrandwatchProjects-based UI, bulk tagging, Facebook page monitoring, performance improvements. MutualMindMutualMind 1.5.2: competitor analysis views and filters. Radian6Insights platform, Summary Dashboard, Mobile....

April 7, 2011

Radian6 Announces Insights

Radian6 announced Radian6 Insights at its Social2011 user conference. The system combines the capabilities of multiple partners to give Radian6 a new ability to extract information from social media. The demonstration featured capabilites from OpenCalais, OpenAmplify, Klout; Radian6 plans to...

March 30, 2011

Salesforce Buying Radian6 for $326M+

Salesforce.com (NYSE: CRM) announced that it is acquiring Radian6 for approximately $276 million in cash and $50 million in stock, net of cash acquired. Another $14 million in cash and stock is marked for company founders, subject to vesting conditions....

March 30, 2011

Salesforce Buying Radian6 for $326M+

Salesforce.com (NYSE: CRM) announced that it is acquiring Radian6 for approximately $276 million in cash and $50 million in stock, net of cash acquired. Another $14 million in cash and stock is marked for company founders, subject to vesting conditions....

March 11, 2011

Radian6 Acquires UK Partner

Radian6 announced that it has acquired 6Consulting, a value-added reseller of Radian6 in the UK. SMA's acquisitions scorecard press release (PDF) 6Consulting blog...

February 17, 2011

Software Updates, 18 February 2011

Recently announced software updates: OvertoneOpenMic 5.8: Engagement workflow. Radian6Salesforce Chatter integration. SilobreakerTrend charts....

February 3, 2011

Software Updates, 4 February 2011

Recently announced software updates: MutualMindMutualMind 1.5.0: Developer API and portal, campaign-level access, inline Klout scores. Radian6Excel add-in. ScupCustomer interactions report. TraackrManual influencer addition. YackTrackBlog overview page, social activity chart....

January 18, 2011

New Papers, 18 January 2011

Recently released research and white papers: A Guide to Actionable Measurement (PDF), Bill & Melinda Gates Foundation (via Intelligent Measurement) Defining and Measuring Influence, Radian6...

December 24, 2010

Software Updates, 24 December 2010

Recently announced software updates: MutualMindGeolocation, related terms/topics, Klout integration, mentions with competitor filter. Radian6SSL support. Spiral16Spiral16 2.0: usability....

November 11, 2010

Software Updates, 12 November 2010

Recently announced software updates: ActionlyLanguage and location filters for Twitter, user-editable sentiment, Facebook demographics. BrandwatchCustomizable categories, UI, performance improvements. LithiumFacebook coverage. NetBaseConsumerBase: Strict brand match filter, personal narrative filter, brand focus wizard. Radian6Proximity search, query builder, special character support, percent...

September 28, 2010

New Papers, 28 September 2010

Recently released research and white papers: Instrumente des Social Media Monitoring (German), Stefanie Aßmann (via ethority) Social Media for B2B: It’s Not as Different as You Think (PDF), Radian6 News Analytics for Quantitative Trading Strategies, Recorded Future...

August 17, 2010

New Papers, 17 August 2010

Recently released research and white papers: The Five Steps of an Integrated Social Media Campaign, Alterian Monitoring and Engagement Playbook (PDF), Radian6 Social Media Metrics: Listening, Understanding and Predicting the Impacts of Social Media on Your Business, SAS...

May 11, 2010

New Papers, 11 May 2010

Recently released research and white papers: Customers in Control: The ROI of Listening to your Customers' Needs, Alterian IWOM Watch 2nd Half-Year Review 2009, CIC From Company-Centric to Customer-Centric: Returning to a Customer-Focused Service Model (PDF), Radian6 Engagement is Spelled...

April 13, 2010

New Papers, 13 April 2010

Recently released research and white papers: SXSW Buzz Report, Biz360 Observatoire de l'autombile verte, Linkfluence Netnography: The Marketer's Secret Weapon—How Social Media Understanding Drives Innovation, NetBase If Not Now, When? Socializing the Enterprise (PDF), Radian6...

March 18, 2010

Software Updates, 19 March 2010

Recently announced software updates: ConversitionTweetfeel API. Radian6Engagement Console (AIR client). Sentiment MetricsSM Live (AIR client)....

March 9, 2010

New Papers, 9 March 2010

Recently released research and white papers: 2010 Marketing Trends Study (PDF), Anderson Analytics and MENG Practical Social Media Measurement & Analysis (PDF), Radian6...

February 25, 2010

Software Updates, 26 February 2010

Recently announced software updates: BuzzstreamDashboard updates, task management. eCairnConversation 3.0: New UI, increased trend analysis, RSS output, date-range filtering, content export. Radian6Topic creation wizard, widget gallery, improved influencer widget. Sentiment MetricsNew engagement module. Spiral16UI update. SysomosHeartbeat: SalesForce integration. TrackurImproved email...