The business of monitoring, measuring and understanding social media
May 6, 2014
Recently released research and white papers: Assessing campaign management maturity, Adobe Guest Experience in the Middle East, Olery How Should Contact Centres Integrate Social Customer Service, Our Social Times The Complete Guide to Facebook Analytics, Simply Measured...
December 19, 2012
Companies in social media analysis announced receiving over $190 million in new investments in 2012. Add quiet investments and the value of the year's mergers and acquisitions, and it's real money. Here's a recap of the year's investment activity. Appinions...
January 27, 2012
Olery, a specialist in online reputation and social media monitoring for the hospitality industry, announced a $1 million (€750,000) investment from an undisclosed source. via TechCrunch press release...
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