The business of monitoring, measuring and understanding social media
June 4, 2021
Emplifi, Infomedia, Mention, OBI4wan, SOCi, Socialbakers, Sprinklr
December 18, 2020
24SevenSocial, Blogmeter, BrandMentions, Cision, Digimind, MavSocial, NewsWhip, OBI4wan, Socialbakers, Stackla, TrustYou
April 6, 2020
OBI4wan has acquired its long-time sales and implementation partner HowAboutYou. The combination puts the companies' efforts with commercial and public-sector clients, respectively, under one roof. SMA's acquisitions scorecard press release | nl blog post...
July 12, 2019
Atribus New image analytics. Cision Cision Communications Cloud: major update, integrating TrendKite and Falcon.io capabilities. OBI4wan WhatsApp, TOPdesk and Freshchat integrations. Stackla New discovery interface and Universal Search. Synthesio Signals: new trend-detection and intelligence module. pr...
April 25, 2019
Klear Influencer search by criteria. Linkfluence Twitter historical data. OBI4wan Google Reviews integration. ReviewPro New Guest Experience Improvement Suite. SentiOne Google Reviews coverage, bulk operations, customer service bots. Visibrain Emoji cloud. Zignal Labs Influence Intelligence, Media Quality Score....
March 7, 2019
Blogmeter Instagram Insights integration. Brand24 Updated PDF reports. Brandwatch Logo detection across all sources. BuzzStream New dashboard and inbox. OBI4wan Smart.pr integration. Roialty Drill-down on Top Influencers dashboard. Swat.io Calendar, filter by profile tags. ZoomSphere New mobile app for Instagram....
December 13, 2018
Audiense Automated segment naming, shareable reports. Blogmeter Instagram API changes. OBI4wan Updated mobile webcare app. Stackla Rights Management enhancements, new UI. Swat.io Redesigned content calendar....
October 30, 2018
Competitive Intelligence mit Big Data-Analysen, Argus Data Insights Fashion Industry Focus: The impact of a tailor-made CX, iAdvize 2018 EMEA Automotive Social Sentiment Report, NetBase Alle ins en outs over chatbots voor jouw organisatie / Intelligente Chatbots für effizienten Kundenservice...
November 9, 2017
Datafiniti Performance improvements. MavSocial Facebook Branded Content, slideshow posts, social inbox filters, UGC permission messages. OBI4wan New webcare interface, live chat. Sprout Social Lift: new Tweet promotion module. Vendasta UI redesign, Google Posts via Google My Business. YouScan Rules-based automation....
March 7, 2017
OBI4wan announced that it has acquired Buzzcapture in a market consolidation move. The companies describe the deal as a merging of complementary product strengths in media monitoring and online customer service. With the backing of major shareholder Main Capital, OBI4wan...
October 6, 2016
Geofeedia Logo detection, filter and metrics by media type. Gnip Audience API: age data. Linkfluence Radarly app in Hootsuite. OBI4wan Add RSS sources. Sprout Social Instagram and LinkedIn now included in Group Report. Trendsmap Major update. YouNet Media Facebook topic data and analytics. ZoomSphere LinkedIn analytics. Zuum Free Facebook...
July 27, 2016
The private-equity investor Main Capital announced that has acquired "a substantial stake" in OBI4wan and OBILytics. The companies plan to apply the new investment toward expanding their product portfolio and growing their international business, including through acquisitions. The group is...
May 5, 2016
Coosto New engagement statistics dashboard. Gnip Engagement API now GA. Mediatoolkit Tags. Mention Automated reports. OBI4wan Twitter engagement data. Socialbakers Listening integrated in Socialbakers Analytics....
March 10, 2016
Bottlenose LexisNexis and Flashpoint data. Canvs Analyze reactions to owned Facebook and YouTube content. Geofeedia New keyword templates. Mention Priority folder (influential sources), new country and tag filters. OBI4wan Case management for webcare. SentiOne Russia, Ukraine and Montenegro coverage. Talkwalker Image recognition....
August 27, 2015
NetBase New Audience Fingerprints (Twitter-based segmentations). OBI4wan Engagement in Instagram. Oracle Oracle SRM: Tumblr integration....
August 6, 2015
Brandwatch 16 new languages, "ignore language’ option, lockable queries. Ditto New object and scene classifiers. Hootsuite Instagram integration. Insightpool Facebook Topic Data. Luminoso Week and Quarter timeline intervals. MutualMind Enhanced location analytics. NetBase Facebook Topic Data. NUVI New Audiences view. OBI4wan Respond to Trustpilot and Facebook reviews. Olery Review Data...
July 16, 2015
BirdSong Facebook insights: filter by date range, PDF export, new audience analysis and posts to the page reports. Bottlenose Social audience data from StatSocial . BrandChats Image monitoring with Visual Tagging partnership. Brandwatch New use-case dashboards: Reputation and Crisis Management, Influencer Marketing, PR and News...
June 4, 2015
Daedalus MeaningCloud Sentiment Analysis API 2.0: improved rules for polarity, sentiment analysis at more levels, new configuration options related to morphosyntactic analysis, performance improvements, integration with Lemmatization, PoS and Parsing API, dictionary customization. Lexalytics Salience 6.1: performance improvements, flexibility for accented languages,...
March 26, 2015
Brandwatch New Signals discovery alerts. Digimind Digimind Social: new analytics module. Engagor Comment on Instagram posts. Expion Audience segmentation, topic analysis, collaboration, Salesforce integration. Luminoso Project filtering by account, increased subset limit, SEM field removed from vector statistics. OBI4wan Print media coverage from Media Info Groep....
December 18, 2014
Recently announced software updates: Bringr Bringr Strategy: major update. DataSift Disqus, Edgar Online coverage. Hottolink Apartment reviews from Mikle. OBI4wan Dutch newspaper and magazine coverage from Blendle. Pulsar New Potential Estimated Reach and Actual Estimated Reach metrics. Zignal Labs LexisNexis...
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