Results matching “new knowledge”

January 20, 2015

New Papers, 20 January 2015

Knowledge is Power: A White Paper on Enterprise Intelligence, AMI  Preparing the Enterprise for a New Social Customer Service Model, Conversocial  2015 Customer Service Trends to Watch, Parature  The Complete Social Media Competitive Guide, Simply Measured  The Future of Customer...

December 18, 2014

Software Updates, 19 December 2014

Recently announced software updates: Bringr Bringr Strategy: major update. DataSift Disqus, Edgar Online coverage. Hottolink Apartment reviews from Mikle. OBI4wan Dutch newspaper and magazine coverage from Blendle. Pulsar New Potential Estimated Reach and Actual Estimated Reach metrics. Zignal Labs LexisNexis...

February 10, 2014

Market Force Adds Social Media to Customer Intelligence Portfolio

Market Force introduced SocialForce, a social media monitoring and engagement platform for multi-location businesses. The new tool joins the company's existing portfolio of customer intelligence products and services, which include providing customer feedback research, mystery shopping services, and advanced marketing...

September 24, 2013

New Papers, 24 September 2013

Recently released research and white papers: Of Twitter, Conversation, IPO, Buzzdetector Social Media Monitoring Tools and Services Report 2013, Ideya Analyzing the Web from Start to Finish: Knowledge Extraction from a Web Forum using KNIME (PDF), KNIME...

January 18, 2012

MediaMiser Acquires InfoGlutton Solutions

MediaMiser announced that it has acquired InfoGlutton Solutions. The company expects to incorporate InfoGlutton's technology into MediaMiser Enterprise and a new, standalone social media analysis product. InfoGlutton previously focused on the restaurant and hospitality industry. SMA's acquisitions scorecard press release...

January 3, 2012

New Papers, 3 January 2012

Recently released research and white papers: The Vibrant Lives of Digital Youth: China’s Young Consumers in the Age of Social Media, CIC/GroupM Guide to Internet Monitoring and Clipping, CyberAlert Four Steps to Integrating Social Media Into Successful Campaigns, Radian6...