The business of monitoring, measuring and understanding social media
July 15, 2014
NetBase announced that it received $10.2 million in a series D round that brings the company to a total investment of $51.8 million. The round included SAIF Partners and existing investors Thomvest Ventures, Altos Ventures and WestSummit Capital. press release...
April 23, 2014
NetBase launched LIVE Pulse, a suite of real-time analytics views for display and mobile applications. The lineup starts with Brand Pulse, a summary of recent activity around a single brand, and will expand with Competitor Pulse, Trend Pulse, Leader Board...
April 8, 2014
Recently released research and white papers: Social partners in customer care: How to integrate social media into contact centres, Brand Embassy Social Listening for the Travel & Hospitality Industry, Brandwatch Social media monitoring en webcare in de bankensector, Coosto Social...
April 1, 2014
Recently released research and white papers: Media Monitoring 2014: The Ultimate Guide, CyberAlert Integrierte Kampagnen: Wirkmechanismen und Erfolgsfaktoren (PDF), Ebiquity Have You Outgrown Your Social Analytics Solution, NetBase How Top Brand Marketers Use Twitter for Customer Service, Simply Measured Drive...
February 25, 2014
Recently released research and white papers: The Path to Social Media Intelligence: Assessing Your Organization, HootSuite How To Build a Social Command Center in 30 Days, NetBase Winter Olympics Conversation Analysis (PDF), Networked Insights Mapping Twitter Topic Networks: From Polarized...
September 3, 2013
Recently released research and white papers: Social Channels of Influence in the Fashion Industry: A Consumer Study, NetBase The Modern Traveler: A Look at Customer Engagement in the Travel Industry, SDL...
July 9, 2013
Recently released research and white papers: The World’s Top 50 Fashion Brands in Social Media, Room 214 and Infinigraph 7 Reasons You Need a Social Media Command Center, NetBase...
February 19, 2013
Recently released research and white papers: A Brand Manager’s Guide to Content Marketing in Social Media, Infinigraph Social Listening vs. Digital Privacy (PDF), NetBase...
January 15, 2013
NetBase announced that it has received an additional $9 million in funding from West Summit Capital and Thomvest Ventures. Considered part of the Series C round announced in June 2012, the new investment brings the total for the round to...
December 13, 2012
Recently announced software updates: BrandwatchImproved Chinese source coverage and source metadata. Crimson HexagonKlout scores. EngagorManage, monitor Google+ pages. NetBaseKeyword Plus: Arabic, Catalan, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hebrew, Hungarian, Indonesian, Korean, Polish, Romanian, Russian, Swedish, Thai, Turkish and Vietnamese...
November 27, 2012
Recently released research and white papers: How to Create Successful Influence Marketing Programs, Appinions Social Media Research Integration in the New Norm, J.D. Power & Associates Knockout! Use Conversation Mining + Facebook Data to Thump Your Competition, NetBase Engaging consumers...
June 21, 2012
NetBase announced a new investment round of $18.1 million to fund international expansion and continued execution. Thomvest Ventures, Altos Ventures, Tran Ventures, and others participated in the round. SMA: NetBase press release...
March 13, 2012
Recently released research and white papers: Informe NaturalOpinions de sentimiento de mercado para el sector telcos en Redes Sociales (PDF), Bitext A Five-Step Plan for Running Customer-to-Business (C2B), NetBase 2011 Social Media in Industry Survey, Semplice Research Questions d’entreprise sur...
March 12, 2012
NetBase announced the addition of features to support monitoring applications on the company's Enterprise Social Intelligence Platform. The user-customizable dashboards include prebuilt templates for common uses of social media monitoring. The new features are in limited release now, with general...
December 12, 2011
NetBase announced a global reseller agreement with the enterprise software giant SAP (NYSE: SAP), which will offer the NetBase platform as SAP Social Media Analytics by NetBase. SAP categorizes the product as a "solution extension product" (indicating easy integration by...
September 20, 2011
NetBase announced a partnership with EmPower Research to provide analyst services to NetBase customers. press release...
April 12, 2011
Recently released research and white papers: Can Social Media Measure Customer Satisfaction, NetBase Insight Manager Survey 2011 (PDF), Onalytica 2011 Social Media Marketing Industry Report (PDF), Social Media Examiner Tweets and Trades: The Information Content of Stock Microblogs, Timm O....
March 24, 2011
Recently announced software updates: GnipTwitter Power Track: stream compression, selection operators. NetBaseConsumerBase renamed Insight Workbench, improved likes/dislikes, domain filters. ScupUI, data export. SysomosHeartbeat: increased forum coverage, multiple Twitter accounts, weekly report option, Facebook comment moderation. TraackrEdit keywords, search management. TrendrrFacebook,...
January 6, 2011
Recently announced software updates: MutualMindWeb-based archive of emailed reports. NetBaseConsumerBase: more Twitter and Facebook coverage, timeline widget TrackurFacebook coverage removed from free version....
November 11, 2010
Recently announced software updates: ActionlyLanguage and location filters for Twitter, user-editable sentiment, Facebook demographics. BrandwatchCustomizable categories, UI, performance improvements. LithiumFacebook coverage. NetBaseConsumerBase: Strict brand match filter, personal narrative filter, brand focus wizard. Radian6Proximity search, query builder, special character support, percent...
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