The business of monitoring, measuring and understanding social media
October 22, 2015
Gnip New Insights APIs (Engagement and Audience). Mediatoolkit Updated Android app. Mention New reach and share metrics. NetBase Audience 3D (Twitter Audience API integration). Networked Insights Kairos Audience Insights (Twitter Audience API integration). Spredfast Twitter Collections API integration. Also, IBM Universal Behavior Exchange integration. Sysomos MAP: major...
September 24, 2015
Brandwatch Time zone support. Mention New Android app (beta), topic word clouds, UI, performance improvements. NetBase New Alert Suite: triggered, thresholds, any mention. Sendible New Suggested Content. Synthesio WeChat coverage, improved Instagram coverage, Facebook Topic Data, Audience Affinities, Hootsuite team routing, automatic language detection; Swedish,...
September 22, 2015
The 2015 PR Measurement Handbook, CyberAlert / Paine Publishing Brand Passion Report: Chocolate and Candy Bars, NetBase A Taste of Social: 28 Top Food Brands & Their Social Media Performance, Talkwalker ...
August 27, 2015
NetBase New Audience Fingerprints (Twitter-based segmentations). OBI4wan Engagement in Instagram. Oracle Oracle SRM: Tumblr integration....
August 6, 2015
Brandwatch 16 new languages, "ignore language’ option, lockable queries. Ditto New object and scene classifiers. Hootsuite Instagram integration. Insightpool Facebook Topic Data. Luminoso Week and Quarter timeline intervals. MutualMind Enhanced location analytics. NetBase Facebook Topic Data. NUVI New Audiences view. OBI4wan Respond to Trustpilot and Facebook reviews. Olery Review Data...
August 4, 2015
Remarkable Implications: The Correlation Between Online Advocacy and Offline Sales, MotiveQuest Social Visualization: Its Importance in the Boardroom, NetBase 2015 U.K. State of Multichannel Customer Service Report, Parature 5 Keys to Cross-Channel Social Analysis, Simply Measured The Evolution of Influencer...
July 28, 2015
Brand Passion Report: Beauty & Skincare, NetBase 2015 U.S. State of Multichannel Customer Service Report, Parature ...
July 2, 2015
Conversocial Hashtag and geo-location monitoring on Instagram. Geofeedia Updated Instagram map widget. Little Bird Social Capital (Twitter analytics). NetBase Tags, user-adjusted sentiment. pr Proxem New Ontology-Based Topic Detection API. Sotrender Post tagging. Trackur New 7- and 30-day historical views. webLyzard New UI, Share of Voice metric, configuration wizard,...
June 30, 2015
How Social Changed the Newspaper Industry, Brandwatch 2015 Social Customer Service Trust Index, Conversocial Das ultimative Social Media Kochbuch and Etude: les Banques sur le web et les réseaux sociaux, Digimind Listen Up! Guide to Social Listening for Smarter Business,...
June 9, 2015
Le Organizzazioni Non Profit più influenti in rete: 2° edizione, Blogmeter Meet Generation C, Your New Connected Customers, Insightpool Social Visualization: Its Importance In The Boardroom, NetBase Ultimate Guide to Content Marketing & Influencer Strategy, Traackr 2015 Real-Time Marketing Report,...
June 4, 2015
Daedalus MeaningCloud Sentiment Analysis API 2.0: improved rules for polarity, sentiment analysis at more levels, new configuration options related to morphosyntactic analysis, performance improvements, integration with Lemmatization, PoS and Parsing API, dictionary customization. Lexalytics Salience 6.1: performance improvements, flexibility for accented languages,...
May 7, 2015
Brandwatch New Geotagged Mentions Map. Vizia: new globe scene and US state choropleth map. Klout Topic expertise, localization for Arabic, French, German and Spanish. NetBase Tumblr Firehose access. Nuke Suite Publish videos on Facebook. Socedo Enhanced prospect profiles. Sysomos Heartbeat: redesigned Mentions tab. Unmetric Facebook paid post...
April 30, 2015
NetBase announced that it has received $9 million in an extension of its latest funding round, bringing the E series total to $33 million. New investor ORIX Ventures led the investment, which was joined by existing investor Thomvest Ventures. press...
March 17, 2015
Balancing Human Data Intelligence and Consumer Trust, DataSift The Rise of The Digital Consumer, EngageSciences Listen Up! the Definitive Guide to Social Listening for Smarter Business, Meltwater Brand Passion Report: Top 100 Most Loved Brands, NetBase Social Media Trends 2015,...
March 13, 2015
NetBase announced that it has received $24 million in a Series E financing round led by new investor Spring Lake Equity Partners. Existing investors Thomvest Ventures, Altos Ventures, and WestSummit Capital also participated. NetBase says it plans to use the...
February 24, 2015
Social Listening in Practice: Campaign Measurement, Brandwatch The CX Files (series), Clarabridge What If 24/7 Social Customer Service Is Not An Option, Engagor NetBase Brand Passion Report: Luxury Brand Retailers, NetBase Out of the Dark Ages: The Rise of Social...
September 23, 2014
Recently released research and white papers: The Definitive Guide to Social Customer Service (update), Conversocial 2014 Measurement Handbook, CyberAlert Financial Services: 4 Social Media Strategies for Business Success, HootSuite Real Insight: Real Time—Marketing’s Social Evolution, NetBase / CMO Council The...
July 17, 2014
Recently announced software updates: Datafiniti New user agent for crawler. Ditto Increased sample size, sort by popularity, compare social impressions, recent photos on influencer pages, top hashtags histogram. Local Measure Google Chrome plugin for real-time alerts. Mashwork Canvs: compare reactions...
July 15, 2014
NetBase announced that it received $10.2 million in a series D round that brings the company to a total investment of $51.8 million. The round included SAIF Partners and existing investors Thomvest Ventures, Altos Ventures and WestSummit Capital. press release...
April 23, 2014
NetBase launched LIVE Pulse, a suite of real-time analytics views for display and mobile applications. The lineup starts with Brand Pulse, a summary of recent activity around a single brand, and will expand with Competitor Pulse, Trend Pulse, Leader Board...
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