The business of monitoring, measuring and understanding social media
April 29, 2014
Recently released research and white papers: Trends, Brands, and Ethics on Alcohol Consumption, Crimson Hexagon 4 Steps to a Great Facebook Business Page, Meltwater 2014 State of Multichannel Customer Service Survey, Parature Exploring the Heartbleed Bug With Web Intelligence, Recorded...
April 17, 2014
Recently announced software updates: Conversocial New Average Handling Time metric for customer service. Crimson Hexagon Text analysis of Instagram captions and comments. FACE Pulsar: updated Visibility algorithm. Simply Measured Facebook Ads data in Facebook Insights report....
March 27, 2014
Recently announced software updates: ">Bottlenose Real-time broadcast TV and radio data integration with Critical Mention. pr Crimson Hexagon New Affinities. pr Echobot New tag cloud, top media report. HootSuite Kapost integration. Moreover Newsdesk: Sentiment, MozRank, MetaCarta Facets, new analytics drilldowns,...
March 25, 2014
Spredfast announced its Spredfast Partner Program, through which it is integrating its social media management system with multiple specialist tools. The company listed Actiance , Adobe Omniture, Bazaarvoice, Bit.ly, Brandwatch , Crimson Hexagon , Google Analytics, Kenshoo Social, Klout ,...
March 4, 2014
Recently released research and white papers: 2014 Analyst and Investor Survey: Trends in the Use of Digital & Social Media by the Investment Community, Brunswick Group Why Brand Sponsorship Needs a Context Qualifier, Crimson Hexagon Turning Social Feeds Into Business...
December 17, 2013
Recently released research and white papers: Lo stato del social caring in Italia, Blogmeter 4 Steps to Drive Your Brand Extension with Social Media (PDF), Crimson Hexagon 10 Ways to Avoid Social Media Embarrassment This Holiday Season, Simply Measured...
November 14, 2013
Recently announced software updates: Adobe Adobe Social: Sina Weibo, YouTube integration, Tweet Delivery by Country, Social Authors Attribution tool. Crimson Hexagon Real-time trend/topic detection, Twitter metrics, improved sentiment analysis, user workspaces, new user community. Crowdbabble New Facebook public page reporting....
August 6, 2013
Recently released research and white papers: Reputation Management in the Case of Paula Deen & Food Network, Crimson Hexagon 3 Ways Sports Organizations Use Social Media to Increase Fan Loyalty, HootSuite Reddit: An introduction for communications professionals, MediaMiser #StandWithRand: How...
July 16, 2013
Recently released research and white papers: Effective Content Marketing Using Influence Intelligence, Appinions Social Media Across the Business: Six Retail Use Cases, Brandwatch Ready to Rebrand, Crimson Hexagon State of Social Media: Brazil, Dachis Group 3 Ways Social Media Command...
May 9, 2013
Recently announced software updates: Crimson Hexagon Live Stream: running post list, live map, hourly volume graph. Echobot Improved PDF export, undelete, password recovery, manual source addition. Odimax Google+ integration. Shoutlet LinkedIn Company Page management. Simplify360 Google+ coverage. Traackr Influencer Network...
March 19, 2013
Recently released research and white papers: Profiling the Unbanked and Underbanked, Crimson Hexagon Tourism in Southeast Asia, Webfluenz...
February 28, 2013
Recently announced software updates: Buzzcapture Buzz Care: customer contact information, contact history. Crimson Hexagon New data sources: Sina Weibo, consumer review sites including Amazon, TripAdvisor, and Epinions. DataSift Tasks tab (new); manage recording and exporting of output data. Dinamize LiveBuzz:...
February 12, 2013
Recently released research and white papers: Arming Agencies for the Pitch, Crimson Hexagon How to Generate Leads with Social Media, Salesforce 2013 Digital Influence Report (PDF), Technorati...
December 13, 2012
Recently announced software updates: BrandwatchImproved Chinese source coverage and source metadata. Crimson HexagonKlout scores. EngagorManage, monitor Google+ pages. NetBaseKeyword Plus: Arabic, Catalan, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hebrew, Hungarian, Indonesian, Korean, Polish, Romanian, Russian, Swedish, Thai, Turkish and Vietnamese...
September 25, 2012
Recently released research and white papers: La società dei dati, Vincenzo Cosenza (Blogmeter) Showrooming and Consumer Migration, Crimson Hexagon Walmart on Facebook (PDF), Recommend.ly Data Driven Social Media for Financial Services Institutions, Salesforce Social@Scale, Sprinklr...
June 26, 2012
Recently released research and white papers: The Four C's of Social Media for the C-Suite, Crimson Hexagon Social Media Strategy for Human Resources, Radian6...
May 24, 2011
Crimson Hexagon announced a $5 million investment from Charles F. Dolan, founder and chairman of Cablevision Systems Corporation. CEO Patricia Gottesman worked 28 years at Cablevision before joining Crimson Hexagon earlier this year. via Boston Globe press release...
October 7, 2010
Recently announced software updates: Crimson HexagonUI, reporting, visualization, charts, category grouping, content submission API, expanded source coverage. MutualMindMutualMind 1.4.0: keyword-level analytics, implied AND operators in queries. NetBaseConsumerBase: trending adjusted percent change....
August 31, 2010
Recently released research and white papers: Master Social Media Marketing and Measurement, Coremetrics Wireless/Mobile Industry Analysis, Crimson Hexagon...
August 3, 2010
Recently released research and white papers: Chinese Consumer Report 2010, Roland Berger and CIC The Nine Essentials of Online Opinion Monitoring, Crimson Hexagon Using the Internet as a Market Research Database, Onalytica...
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