Results tagged “clarabridge, engagor”

June 28, 2012

Software Updates, 29 June 2012

Recently announced software updates: ClarabridgeClarabridge 5.1: Dutch and Italian language capabilities, language support in categorization templates, improved alerting and APIs. eCairnBrazilian community lists. LivebuzzMonitor Facebook pages. TraackrEnhanced the geo-targeting, self-service account upgrades....

June 7, 2012

Software Updates, 8 June 2012

Recently announced software updates: Argyle SocialSocial Signals API, Salesforce integration. EngagorMultiple selection, data/chart export button. FullContactLookup by phone number. Radian6Excel add-in: security and reliability improvements. Simply MeasuredShapes (funnels) in reports. TrackurNew UI....

April 20, 2012

Software Updates, 20 April 2012

Recently announced software updates: DigimindiPhone app. EngagorUI, LinkedIn and Instagram statistics, workflow automation. GnipTumblr coverage. Moxie SoftwareIncreased Salesforce integration. NetvibesiPad app. VisibleGeographic analysis, account security, engagement....

March 8, 2012

Software Updates, 9 March 2012

Recently announced software updates: AlchemyAPIAuthor extraction. BrandsEyeNew Android app, filter status persistence. BrandwatchTopics visualization, top authors. CisionInfluencer Search. ClarabridgeEnterprise 5.0: collaboration module; root cause analysis; event & theme detection; German, Russion and Chinese language support; satisfaction scoring; connector framework and...

January 12, 2012

Software Updates, 13 January 2012

Recently announced software updates: BrandwatchQuery and project setup forms, dashboard sharing. ClarabridgeChinese language support....

January 5, 2012

Software Updates, 6 January 2012

Recently announced software updates: AppinionsInfluence Gap. BlueCamrooAPI. EngagorUnified social inbox, scheduled posting, canned responses. ScupIncreased topic quotas at each subscription level....

December 15, 2011

Software Updates, 16 December 2011

Recently announced software updates: BrandwatchRules-based Norwegian classifier, Japanese stopwords. EngagorFoursquare coverage. LivebuzzComparison charts....

October 27, 2011

Software Updates, 28 October 2011

Recently announced software updates: EngagorMajor release: social profile management, workflow, more. GnipGoogle+ coverage. HootSuiteLocalized versions. uberVUScheduled reports, stored replies. VisibleSocial profile management, post to multiple accounts....

May 19, 2011

Software Updates, 20 May 2011

Recently announced software updates: BrandwatchKeyboard shortcuts, site list filters for data downloads. ClarabridgeClarabridge 4.5: social media integration with Lithium, NM Incite, and Radian6; French and Portugese NLP, new APIs, UI, user administration. GnipTwitter feeds: Klout integration, language filtering. SysomosMAP, Heartbeat:...

April 12, 2011

NM Incite, Clarabridge Share Data and Analytics

NM Incite and Clarabridge announced a partnership agreement in which the companies will share social media data and analytics capabilities. Initially, Clarabridge is integrating NM Incite’s social media data for deeper text analysis, which is now available to existing NM...

October 28, 2010

Software Updates, 29 October 2010

Recently announced software updates: Clarabridge Clarabridge 4.2: social media API support, full Spanish NLP, expanded APIs, new UI, reporting, Postgres support. NetBaseConsumerBase: Brand Focus Wizard, new support site. OvertoneOpenMic 5.6: universal drill down page, filtering options, new UI. TraackrStarred influencer...

October 20, 2010

J.D. Power Taps Clarabridge, NetBase

J.D. Power & Associates announced separate technology agreements with Clarabridge and NetBase. JDPA, which acquired SMA specialist Umbria in 2008, will use software from NetBase to analyze social media platforms and from Clarabridge to analyze verbatim texts from CRM systems...

April 29, 2010

Software Updates, 30 April 2010

Recently announced software updates: ClarabridgeEnterprise 4.1: Sentiment intensity, data visualization and reports, wizards and templates, enhanced anaphora support, increased online training. GnipFacebook Search API. NotecaSidebar filtering controls, improved Twitter monitoring, support for multiple Twitter accounts, manual deletion of results. PostRankEntity...

April 6, 2010

Clarabridge Launches Self Service Text Analytics

Clarabridge announced the general availability of Clarabridge Self Service, a hosted text analytics service that works on uploaded files in Microsoft Excel formats (xls or xlsx). Clarabridge will process up to 1,000 verbatims per month for free; additional analysis is...

October 15, 2009

Clarabridge, Confirmit Partner to Analyze Feedback Channels

Clarabridge and Confirmit announced an agreement that will apply Clarabridge's text analytics to customer feedback, employee feedback and market research collected using Confirmit's systems. Clarabridge already analyzes client-proprietary data, such as contact center notes and customer email. The partnership with...

September 28, 2009

Clarabridge Launches SMA with Techrigy

Clarabridge announced the addition of social media coverage to its text-mining software with Clarabridge Social Media Analysis. The new offering is based on social media data from Alterian's TechrigySM2 and includes a rebranded version of the Techrigy tool for PR...

August 27, 2009

Software Updates, 28 August 2009

Recently announced software updates: ClarabridgeContent Mining Platform 3.3: Performance, embedded reports, classification, sentiment, statistics capabilities, BI/data warehouse support. CyberAlertAutomated translation, clip publishing widget, Twitter monitoring....

March 17, 2009

Clarabridge Automates Customer Response

Clarabridge announced Clarabridge Smart Response, an automated customer response management system based on Content Mining Platform, the company's text analytics platform. The new system analyzes customer communications from a variety of sources, including social media, and responds automatically or escalates...

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