Results tagged “clarabridge, engagor”

May 21, 2015

Clarabridge Acquires Engagor

Clarabridge  announced that it has acquired Engagor  to add real-time social customer service and engagement to its customer experience management suite. The Engagor product will remain available as a separate product and will be offered as part of the Clarabridge...

May 21, 2015

Clarabridge Acquires Engagor

Clarabridge  announced that it has acquired Engagor  to add real-time social customer service and engagement to its customer experience management suite. The Engagor product will remain available as a separate product and will be offered as part of the Clarabridge...

April 30, 2015

Software Updates, 1 May 2015

Adobe Integration of Adobe Marketing Cloud with Microsoft Dynamics CRM. Bringr Facebook page management. Daedalus MeaningCloud (formerly Textalytics): new Corporate Reputation API. Engagor UI and usability improvements, reply with emojis, filter on smart folder. Locowise Free Instagram Analyser tool. Luminoso Excel download, project management features. Microsoft Microsoft...

April 23, 2015

Software Updates, 24 April 2015

Demographics Pro New Influence Search. Engagor New performance dashboard design. Expion Chinese and Japanese localization, improved global content discovery, automatic translation for 53 languages. Linkfluence Radarly: major update. Sendible Calendar enhancements, advanced search for people, custom URL creation, favorited tweets stream, delete Facebook comments, usability...

April 2, 2015

Software Updates, 3 April 2015

Engagor New Publisher module. Geofeedia New mobile app, Salesforce integration, location sentiment, monitor multiple locations, post/reply from the platform. Hearsay Social Updated mobile applications for iOS and Android. Locowise New Facebook Page Analyser. Mention New UI....

March 26, 2015

Software Updates, 27 March 2015

Brandwatch New Signals discovery alerts. Digimind Digimind Social: new analytics module. Engagor Comment on Instagram posts. Expion Audience segmentation, topic analysis, collaboration, Salesforce integration. Luminoso Project filtering by account, increased subset limit, SEM field removed from vector statistics. OBI4wan Print media coverage from Media Info Groep....

March 12, 2015

Software Updates, 13 March 2015

Recently announced software updates: DataSift Facebook topic data. DigitalStakeout Foursquare, WordPress, and Facebook Public full feeds. EngageSciences New Curation Grid, additional metrics, Vimeo support, multi-network conversations; Facebook, Twitter, Instagram, YouTube and Google+ integration. Engagor Display Emojis in mentions, preview Twitter images in inbox, hide/block/delete...

February 26, 2015

Software Updates, 27 February 2015

Recently announced software updates: Brandwatch Instagram authentication. Buzzcapture WhatsApp integration. Engagor Business hours schedules, teams. Lexalytics Dutch language support. Simplify360 New Customer Service Dashboard....

February 24, 2015

New Papers, 24 February 2015

Social Listening in Practice: Campaign Measurement, Brandwatch  The CX Files (series), Clarabridge  What If 24/7 Social Customer Service Is Not An Option, Engagor  NetBase Brand Passion Report: Luxury Brand Retailers, NetBase  Out of the Dark Ages: The Rise of Social...

February 24, 2015

New Papers, 24 February 2015

Social Listening in Practice: Campaign Measurement, Brandwatch  The CX Files (series), Clarabridge  What If 24/7 Social Customer Service Is Not An Option, Engagor  NetBase Brand Passion Report: Luxury Brand Retailers, NetBase  Out of the Dark Ages: The Rise of Social...

February 17, 2015

New Papers, 17 February 2015

How to Give Your Customer a Seat in the Boardroom, Clarabridge  Preparing the Enterprise for a New Social Customer Service Model, Conversocial  Social Data: Transformative Brand Power, Networked Insights  Quarterly Twitter Benchmark Report, Q4 2014, Simply Measured  How to -...

January 8, 2015

Software Updates, 9 January 2015

Recently announced software updates: Engagor Dashboard redesign, insights view now shown by default. Parature Major release. PropheSee Instagram analytics. Social Report Instagram Follower Influence, Twitter Follower Report....

November 18, 2014

New Papers, 18 November 2014

Recently released research and white papers: Un Anno di Social TV, Blogmeter How to get grip on the social media hype, BuzzTalk How to Master Real-Time Social Media Engagement for Large Enterprises in 7 Steps, Engagor Scaling Social Media Toolkit,...

November 6, 2014

Software Updates, 7 November 2014

Recently announced software updates: Buzzcapture Broadcast media coverage. Engagor Google Analytics integration, upload pictures to Facebook, rule-based alerts on mobile app. Also, new Android app. Locowise Facebook Ad Account integration. Networked Insights Target custom audiences in demand side platforms (DSPs)....

October 23, 2014

Software Updates, 24 October 2014

Recently announced software updates: AlchemyAPI Spanish language sentiment analysis, structured entities, type hierarchies, link extraction, Twitter hashtag and username decomposition, new Authors Extraction endpoint, Cleaned+Xpath mode. Appinions New features for content marketing. BrandViewer Facebook results included in geolocation-based monitoring. eCairn...

May 1, 2014

Software Updates, 2 May 2014

Recently announced software updates: Brandwatch New query operators: hashtags and at_mentions. Clarabridge Clarabridge 6.2: Category-Derived Attribute, Context Awareness, enhanced reporting and visualizations, improved performance, Sysomos connector. DataSift Content age filtering, increased maximum payload size, GZip and ZLib compression. Also, Tencent...

April 10, 2014

Software Updates, 11 April 2014

Recently announced software updates: Buzzcapture Print media coverage. Engagor Ideas: new feedback system. Hearsay Social New dashboard, compliance features, LinkedIn integration, new APIs. Recorded Future New workspace view. Sysomos / Clarabridge Sysomos integration with Clarabridge. pr...

April 10, 2014

Software Updates, 11 April 2014

Recently announced software updates: Buzzcapture Print media coverage. Engagor Ideas: new feedback system. Hearsay Social New dashboard, compliance features, LinkedIn integration, new APIs. Recorded Future New workspace view. Sysomos / Clarabridge Sysomos integration with Clarabridge. pr...

January 9, 2014

Software Updates, 10 January 2014

Recently announced software updates: Appinions New, customizable dashboards. Engagor Turkish-language sentiment. iMonitoring Redesigned reports and charts. Oracle Social Relationship Management: Russian, French, German, Italian, Dutch, Korean and Japanese language support, country-specific sources. Postano Postano 2.1: attribution links, embed analytics, optimized...

October 10, 2013

Software Updates, 11 October 2013

Recently announced software updates: Blogmeter New Facebook and Twitter metrics. Buzzdetector Russian language support. Curalate Image tags, UI. Also, improved Instagram reporting. Engagor Personalized mailboxes, smart folders. MediaMiser SNAP 1.5: monitor specific Twitter accounts and Facebook pages, include/exclude specific publications,...