The business of monitoring, measuring and understanding social media
September 25, 2014
Recently announced software updates: Brandwatch New Analyst+ user account type. Local Measure Publish via HootSuite. Locowise Support for 15 languages. Netvibes New sharing panel. Socialbakers New Smart Storytellers benchmark. VinTank New customer Insights tab....
August 28, 2014
Recently announced software updates: Brandwatch Single sign-on support (SAML and JWT). Digimind Digimind Intelligence: expanded URL Store and Tags. Mediatoolkit New Android app. Rival IQ Custom charts, favorite charts. Simplify360 Client-configurable user roles and permissions. Viralheat Rejection reasons (notes in...
August 5, 2014
Recently released research and white papers: Social Listening for the Food & Beverage Industry, Brandwatch The Positive Effect of Negativity, DigitalMR Proving the Value of Social: A Guide to Useful Social Media Analytics, Shoutlet Everything You Need to Know About...
July 31, 2014
Recently announced software updates: Actiance Import APIs, content capture & archiving, autoposting from content library. Brandwatch New Twitter Hindsight (access to complete history). pr Conversocial Instagram integration. Local Measure Filter by post type (photo, Instagram video, Facebook review), filter notifications...
July 22, 2014
Recently released research and white papers: Pinterest Analytics Guide, Brandwatch Étude Flash: La réforme territoriale, Dictanova Finding the Facebook ROI, Meltwater Análise de Redes em Mídias Sociais, Social Figures Top US Brands on Social Media, June 2014, Unmetric Using Social...
June 12, 2014
Recently announced software updates: Brandwatch Edit demographic data. Bringr Pause alerts. Coosto Media type query operators for photo and video, new visual display options for photo and video results. HootSuite Redesigned app directory. Sendible Updated iOS app. SocialFlow LinkedIn integration....
June 10, 2014
Recently released research and white papers: Social Listening: Household & Personal Care Goods, Brandwatch Advanced Guide to Content Promotion, Buzzstream Guide to Social Customer Service, HootSuite The CMO’s Social Media Handbook, Peter Friedman, LiveWorld Content Finds the Customer, SDL KPIs...
June 5, 2014
Recently announced software updates: Brandwatch Spredfast Engage Button integration. HootSuite New content suggestion. Lexalytics Korean language support. Simply Measured Removing PTAT and other legacy Facebook metrics. SocialAppsHQ Social media monitoring removed from free version. Sprout Social PDF export of reports....
May 22, 2014
Brandwatch announced that it has received $22 million in an investment led by new investor Highland Capital Partners Europe. Nauta Capital and other existing investors also participated in the round. With its revenue growing at more than 100% per year,...
May 1, 2014
Recently announced software updates: Brandwatch New query operators: hashtags and at_mentions. Clarabridge Clarabridge 6.2: Category-Derived Attribute, Context Awareness, enhanced reporting and visualizations, improved performance, Sysomos connector. DataSift Content age filtering, increased maximum payload size, GZip and ZLib compression. Also, Tencent...
April 15, 2014
Recently released research and white papers: Case Study: Somethin’ Else, Brandwatch The No-Frills Guide to Being a Social Data Hero, Shoutlet Top US Brands in March 2014 and Top UK Brands in March 2014, Unmetric...
April 8, 2014
Recently released research and white papers: Social partners in customer care: How to integrate social media into contact centres, Brand Embassy Social Listening for the Travel & Hospitality Industry, Brandwatch Social media monitoring en webcare in de bankensector, Coosto Social...
March 25, 2014
Spredfast announced its Spredfast Partner Program, through which it is integrating its social media management system with multiple specialist tools. The company listed Actiance , Adobe Omniture, Bazaarvoice, Bit.ly, Brandwatch , Crimson Hexagon , Google Analytics, Kenshoo Social, Klout ,...
March 19, 2014
Brandwatch announced a new version of its API to offer access to full Twitter data. Following an agreement with Gnip , Twitter data from Gnip is now accessible through the Brandwatch API. Previously, license terms had limited the API to...
February 27, 2014
Recently announced software updates: Attensity Analyze 6.3. Brandwatch Vizia (command center application): Mention Viewer, Popular Content and Influencer Globe widgets. Digimind Digimind Social 1.6: Sina Weibo coverage, bulk actions, find similar mentions. HootSuite New uberVU via HootSuite app IQBuzz Filter...
February 13, 2014
Recently announced software updates: Brandwatch New account-level demographic analysis. Netvibes Blacklist by article, author or domain. Simplify360 Admin-defined "stop words" restricted from responses. Socialbakers More Facebook Page activity metrics. SocialFlow Inline management and interaction with Twitter Lists. Tickr Data export...
October 23, 2013
Brandwatch and HootSuite announced an integration partnership that will make Brandwatch data available within the HootSuite platform. SMA: Brandwatch, HootSuite press release Brandwatch blog post HootSuite blog post...
October 17, 2013
Recently announced software updates: Brandwatch Twitter Channels (Twitter account activity monitoring). eCairn Filter and sort by audience reach, Neighborhood Mapping, updates to expression scoring and influencer ranking methods. Gnip Data consumption reports and alerts, hard data volume caps. HootSuite Retweet...
September 18, 2013
Brandwatch launched Brandwatch Vizia, a multi-screen presentation of Brandwatch data for social media command centers. Vizia supports multiple locations with individualized screen configurations and centralized management capabilities. SMA: Brandwatch press release blog post product brochure...
August 27, 2013
Recently released research and white papers: Case Study: the Social Studies Group & Pharmaceutical Research, Brandwatch State of Social Media in Japan, Dachis Group Social Media Pocket Guide, Spredfast How to Build a Global Passion Brand, Social@Ogilvy (using Visible )...
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