The business of monitoring, measuring and understanding social media
March 26, 2015
Brandwatch New Signals discovery alerts. Digimind Digimind Social: new analytics module. Engagor Comment on Instagram posts. Expion Audience segmentation, topic analysis, collaboration, Salesforce integration. Luminoso Project filtering by account, increased subset limit, SEM field removed from vector statistics. OBI4wan Print media coverage from Media Info Groep....
March 24, 2015
Social Listening for Nonprofit Organizations, Brandwatch J.Crew vs. Anthropologie: Competitive Brand Analysis and Brand Analysis: Teach for America and Americorps, Crimson Hexagon Big Data and Customer Acquisition, People Pattern The Complete Guide to Facebook Analytics, 2nd Ed., Simply Measured How...
March 3, 2015
Social Listening for the Pharmaceutical Industry, Brandwatch 2014 Hotel Reputation Benchmark Report, Revinate Social Media Trends 2015, Rival IQ The Complete Guide to Social Audience Analysis and The Complete Guide to Social Conversation Analysis, Simply Measured Oscars: Twitter Report, Sysomos ...
February 26, 2015
Recently announced software updates: Brandwatch Instagram authentication. Buzzcapture WhatsApp integration. Engagor Business hours schedules, teams. Lexalytics Dutch language support. Simplify360 New Customer Service Dashboard....
February 24, 2015
Social Listening in Practice: Campaign Measurement, Brandwatch The CX Files (series), Clarabridge What If 24/7 Social Customer Service Is Not An Option, Engagor NetBase Brand Passion Report: Luxury Brand Retailers, NetBase Out of the Dark Ages: The Rise of Social...
February 19, 2015
Recently announced software updates: Brandwatch Improved coverage: Facebook, Youtube, Flickr, YouTube, Flickr. VKontakte. Also, premium Chinese coverage. Coosto Radio and television coverage from Media Distillery. Expion UGC approval process, tagging, improved dashboards. Tracx Image recognition from Ditto ...
February 10, 2015
Twitter Happiness Report: A Study on Positive and Negative Emotions Expressed on Twitter, Brandwatch Travel & Tourism: The Social Path to Purchase, EngageSciences Super Bowl XLIX: Which Brands Really Won and What Americans Care About Most (January 2015), Evolve24 The...
February 5, 2015
Recently announced software updates: Brandwatch Automated reports. Pulsar Instagram coverage. Also, new Content tab. Sindup New UI. Tracx Tracx 5.2: reply to Facebook comments, Instagram engagement, follow-up notifications, collecting YouTube dislikes and unpublished Facebook posts....
February 3, 2015
Social Listening for the Retail Industry, Brandwatch 5 manieren om in 2015 je online klantenservice te verbeteren, Coosto Understanding Consumer Drivers of Purchase Intent, Crimson Hexagon The Transformation of Market Research, People Pattern Buyer's Guide to Enterprise Social Media Management...
January 29, 2015
Recently announced software updates: Actiance Socialite: profile review capture, LinkedIn Sales Navigator compliance. BirdSong Export Twitter lists. Brandwatch Vizia customization tools: localization, animated bar charts, custom colors by query. Buzzcapture images in Social Narrowcast, one-step date-range adjustment for all charts in a report. Coosto Search...
January 27, 2015
Social Listening in Practice: Reputation & Crisis Monitoring, Brandwatch Engage and Influence Consumers on Visual Social Media Channels, Cision CES 2015, Evolve24 Quarterly Instagram Network Study, Q4 2014, Simply Measured Measuring Sentiment and Benchmarking Success: A Guide to Synthesio’s Social...
January 6, 2015
Recently released research and white papers: Argos Case Study, Brandwatch Praxishandbuch Social Media Recruiting, Martin Grothe (Complexium ), contrib. How To Build Campaigns that Appeal To Specific Customers, Crimson Hexagon The Reputation Economy, Michael Fertik (Reputation.com )...
December 17, 2014
Brandwatch announced that it has acquired PeerIndex for its strengths in influencer analytics and mapping. The ten employees of PeerIndex join Brandwatch to integrate their technologies and develop new products, and its office gives Brandwatch a presence in central London....
December 17, 2014
Brandwatch announced that it has acquired PeerIndex for its strengths in influencer analytics and mapping. The ten employees of PeerIndex join Brandwatch to integrate their technologies and develop new products, and its office gives Brandwatch a presence in central London....
December 9, 2014
Recently released research and white papers: Social Listening in Practice: Influencer Marketing, Brandwatch 2015 Social Marketing Planning Guide, Simply Measured Top 25 Restaurant Brands in Social, Sprinklr Social Snapshot: Insurance, uberVU...
December 4, 2014
Recently announced software updates: Brand24 Major update. Site includes loud music on autoplay; controls are in lower right corner of page. Brandwatch Minute-by-minute charts. Rival IQ New Top Twitter Mentions and Influencers Report. Union Metrics New, free Instagram account checkup,...
November 11, 2014
Recently released research and white papers: 2014 CMO Influence Study, Appinions / Forbes Social Listening in Practice: Command Centers, Brandwatch How to Create a Weekly Social Media Report and How Major Brands Grow Their Social Media Audiences, Simply Measured Trendology:...
October 21, 2014
Recently released research and white papers: Consumer Technology 2014, Brandwatch The State of the Customer Journey 2014, Kitewheel A Quick Guide to Advanced Twitter Analyses, Simply Measured...
October 16, 2014
Recently announced software updates: Brandwatch New Query Builder and Sample Queries. Buzzcapture Instagram coverage. Coosto Blendle coverage (Dutch print media). Expion Redesigned UI. Measured Voice Moderate Facebook pages. MutualMind Platform 2.0: redesigned UI, new infrastructure, Instagram coverage, Mention Type filter,...
October 2, 2014
Recently announced software updates: Brandwatch Vizia: redesigned Admin section. Conversocial Cirrus (contact center) integration. HootSuite Updated Synaptive YouTube app: bulk upload and schedule videos, increased search/monitor streams, UI. IQBuzz New HTML UI replaces Flash. Locowise User-defined dashboards. Also, hashtag analytics....
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