The business of monitoring, measuring and understanding social media
April 16, 2015
VOZIQ announced its new Predictive Churn Management Solution, which applies text analytics to customer data from contact centers, social media and other sources to identify customers at risk of cancellation. press release...
November 25, 2014
Recently released research and white papers: Dispelling 4 NLP Myths, AlchemyAPI Data-Driven Content Marketing, Appinions How to Succeed With Influencer Relations, Cision Quarterly Twitter Network Study, Q3 2014, Simply Measured post Social Business Intelligence for Retail Industry, VOZIQ...
February 20, 2014
Recently announced software updates: Datafiniti Transition to new 80legs crawler and API. DataSift LexisNexis news data. Geofeedia Facebook coverage, keyword-based alerts. Salesforce Traditional Chinese and Filipino language support, automated sentiment for managed accounts, quick actions for Radian6 Mobile, test/adjust rules...
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