The business of monitoring, measuring and understanding social media
March 23, 2015
Cision announced that it has acquired Viralheat to add to its growing set of social media tools. In an announcement, the company said that the Viralheat technologies—available now to US customers—will be extended to the Canadian, Swedish, UK, French and...
October 2, 2014
Recently announced software updates: Brandwatch Vizia: redesigned Admin section. Conversocial Cirrus (contact center) integration. HootSuite Updated Synaptive YouTube app: bulk upload and schedule videos, increased search/monitor streams, UI. IQBuzz New HTML UI replaces Flash. Locowise User-defined dashboards. Also, hashtag analytics....
August 28, 2014
Recently announced software updates: Brandwatch Single sign-on support (SAML and JWT). Digimind Digimind Intelligence: expanded URL Store and Tags. Mediatoolkit New Android app. Rival IQ Custom charts, favorite charts. Simplify360 Client-configurable user roles and permissions. Viralheat Rejection reasons (notes in...
August 5, 2014
Recently released research and white papers: Social Listening for the Food & Beverage Industry, Brandwatch The Positive Effect of Negativity, DigitalMR Proving the Value of Social: A Guide to Useful Social Media Analytics, Shoutlet Everything You Need to Know About...
January 2, 2014
Recently announced software updates: Silverbakk Silverbakk Measure: LinkedIn and Instagram account metrics, tags, advanced search, word clouds, customizable dashboards and reports, new API. Viralheat Foursquare integration....
November 28, 2013
Recently announced software updates: Argus New sentiment analysis in German, French and English. Blogmeter Facebook metrics, Twitter metrics. Gnip New Gnip for Blogs source bundle (Tumblr, WordPress, IntenseDebate, Disqus). Measured Voice Post to LinkedIn and Tumblr. Mention Zapier integration. Viralheat...
October 10, 2013
Recently announced software updates: Blogmeter New Facebook and Twitter metrics. Buzzdetector Russian language support. Curalate Image tags, UI. Also, improved Instagram reporting. Engagor Personalized mailboxes, smart folders. MediaMiser SNAP 1.5: monitor specific Twitter accounts and Facebook pages, include/exclude specific publications,...
September 26, 2013
Recently announced software updates: Augure UI refresh to reflect rebranding and consolidation of iMente acquisition. Brandviewer Facebook commenting, filter by mesoregion, filter by group, top 20 mesoregion chart, custom report generator. Crowdbabble Instagram analytics. DataSift Historic Preview. Gnip Search API...
August 8, 2013
Recently announced software updates: Blogmeter Facebook comments heatmap, Twitter impressions and response metrics. Brandwatch UI update. Gnip Klout Topics (exclusive). Local Measure New summary view. Simplify360 Salesforce integration for CRM, customizable dashboards, UI update, import tags across profiles. Simply Measured...
July 25, 2013
Recently announced software updates: Engagor Filter by US state. Also, UI, team performance metrics. Piqora Instagram and Tumblr analytics. Viralheat Facebook targeting, new dashboard UI....
June 6, 2013
Recently announced software updates: Bitext Italian, Portuguese sentiment analysis for Salesforce Marketing Cloud. Blogmeter New Facebook metrics, Twitter hashtag cloud DataSift Facebook Pages, Google+ Business Pages and Instagram coverage. FullContact API: Enhanced Contact Endpoint on hold and deprecated, pricing changes....
May 16, 2013
Recently announced software updates: FullContact Cached profile photos. Introhive Native app for Blackberry 10 platform. Itracks itracks Mobile: comment notifications. Oracle Oracle Social Relationship Management: 30 UI languages. Scup Major update: content performance metrics, Google Analytics integration, scheduled posting, segmentation...
May 2, 2013
Recently announced software updates: Buzzcapture Radio and TV monitoring. MutualMind Language and location filters in topic setup. Synthesio New report builder with PDF/PowerPoint export. Viralheat Social login (via Facebook, Twitter, LinkedIn, Google+), Explore (real-time search of Twitter, Facebook, Google+)....
April 25, 2013
Recently announced software updates: Appinions Appinions 2.0: new topic filters, filtering and sorting options, profile mapping/disambiguation. Buzzdetector Automated analysis via Intext technology integration. Engagor Upload pictures to Twitter and Facebook. Gnip New data source: Estimize. Thismoment UI, SSL compliance. Traackr...
February 28, 2013
Recently announced software updates: Buzzcapture Buzz Care: customer contact information, contact history. Crimson Hexagon New data sources: Sina Weibo, consumer review sites including Amazon, TripAdvisor, and Epinions. DataSift Tasks tab (new); manage recording and exporting of output data. Dinamize LiveBuzz:...
February 12, 2013
Viralheat has introduced its Sentiment Analysis Appliance, a preconfigured computer server for installation in customers' data centers. The appliance duplicates the function and access methods of Viralheat's existing sentiment analysis API, which has been available as a free service since...
February 7, 2013
Recently announced software updates: Trackur Performance improvements. Unmetric Custom sectors, geographic segmentation. Viralheat Unified stream view of multiple social channels. Visible Impact Summary (quick trend report), PDF report export, Russian language sentiment analysis, user administration & access control, improved YouTube...
November 15, 2012
Recently announced software updates: blueReportNew reporting tool. Dachis GroupCollaborative reporting. DinamizeLivebuzz: English UI, track Facebook likes and shares, subtags. EngagorReal-time team activity updates, redesigned Publisher, inbox sorting. GnipNew PowerTrack for Tumblr. HootSuiteFacebook features: demographic targeting, geofencing, and additional analytics in...
November 8, 2012
Recently announced software updates: Argyle SocialArgyle Contacts: new contact manager. ClarabridgeClarabridge 5.5: BazaarVoice and GNIP connectors, Japanese language support, analytics upgrades, new Engage module. Dachis GroupNew performance metrics in five applications, advocate import, performance improvements. JugnooEmbedded view of rich media,...
August 30, 2012
Recently announced software updates: SilverbakkInstagram coverage. TrackurInfluenceRank and sentiment scores in export files and API output. ViralheatRedesigned daily alert email....
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