Results tagged “solariat”

March 20, 2014

Genesys Adds to Social Media Abilities with Solariat Acquisition

Genesys announced that it has acquired the assets of the Solariat business to add to the social media engagement capabilities of its customer experience and contact center platforms. The company plans to integrate Solariat's SocialOptimizr into the Genesys Agent Desktop,...

July 17, 2012

Radian6 Expands Insights Options

Radian6 announced the addition of Clarabridge, Lymbix, PeekAnalytics, and Solariat to its Insights ecosystem. The system will also offer additional capabilities from existing partner OpenAmplify. SMA: Radian6, Clarabridge, Lymbix, OpenAmplify, PeekAnalytics, Solariat press release (PDF) partner-specific releases (all PDF): Clarabridge,...