The business of monitoring, measuring and understanding social media
August 19, 2015
Spredfast announced it has acquired Shoutlet to combine the companies' strengths in the social media software market. Spredfast says the companies share complementary product portfolios and an open, integrated approach to their software, and the combination expands customers' opportunities for...
June 30, 2015
How Social Changed the Newspaper Industry, Brandwatch 2015 Social Customer Service Trust Index, Conversocial Das ultimative Social Media Kochbuch and Etude: les Banques sur le web et les réseaux sociaux, Digimind Listen Up! Guide to Social Listening for Smarter Business,...
December 16, 2014
Recently released research and white papers: Deep Learning: 6 Real World Use Cases, AlchemyAPI 11 Meetings That Will Strengthen Your Social Media Program, Shoutlet What Social Media Analytics Can't Tell You, Vision Critical...
November 13, 2014
Recently announced software updates: Actiance Streamlined LinkedIn profile edit review process, allow/block features for LinkedIn mobile site. Bottlenose Bottlenose Lite (original beta) to shut down in January. Brandchats LinkedIn Groups coverage. Buzzcapture New Android app. EngageSciences Major release. Improved campaign...
September 23, 2014
Recently released research and white papers: The Definitive Guide to Social Customer Service (update), Conversocial 2014 Measurement Handbook, CyberAlert Financial Services: 4 Social Media Strategies for Business Success, HootSuite Real Insight: Real Time—Marketing’s Social Evolution, NetBase / CMO Council The...
August 5, 2014
Recently released research and white papers: Social Listening for the Food & Beverage Industry, Brandwatch The Positive Effect of Negativity, DigitalMR Proving the Value of Social: A Guide to Useful Social Media Analytics, Shoutlet Everything You Need to Know About...
April 15, 2014
Recently released research and white papers: Case Study: Somethin’ Else, Brandwatch The No-Frills Guide to Being a Social Data Hero, Shoutlet Top US Brands in March 2014 and Top UK Brands in March 2014, Unmetric...
September 10, 2013
Recently released research and white papers: 7 Social Media Marketing + Strategies Executives Must Know, InfiniGraph How The Best Sales Professionals use CRM + Technology to Win, Introhive Avoiding #FAIL, ListenLogic The Quick Guide to Mobile-Friendly Social Media, Shoutlet Twitter...
May 9, 2013
Recently announced software updates: Crimson Hexagon Live Stream: running post list, live map, hourly volume graph. Echobot Improved PDF export, undelete, password recovery, manual source addition. Odimax Google+ integration. Shoutlet LinkedIn Company Page management. Simplify360 Google+ coverage. Traackr Influencer Network...
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