The business of monitoring, measuring and understanding social media
July 5, 2019
Echobot CONNECT: major update. Klear Bitly integration. Quintly Brandwatch Vizia integration. Sotrender Updated navigation. Symplur Updated sentiment analysis. Zoomph Twitch coverage....
February 26, 2019
The State of Digital Customer Experience Report 2019, Conversocial Instagram Engagement Report: What Your Company Needs to Know for 2019, HubSpot / Mention Valentine’s Day 2019 on Social Media, NewsWhip UK Brands on Facebook, Quintly 2019 Social Media Industry Benchmark...
October 25, 2018
NukeSuite Category labels. Quintly Historical data on Instagram Stories. Webhose New Cyber API....
June 19, 2018
Turn The Spotlight on your Competitive Intelligence Projects and The 5 Essential Building Blocks for your Competitive Intelligence, Digimind The Top Soccer Trends on Social Media and Father's Day Trends on Social Media, NewsWhip The best time to post on...
May 24, 2018
Atribus Emotion metrics. Manzama Product name changes; new Publishing product announcement. Mention Mobile app updates. Quintly New Analysis section. Spredfast Vault: new credential and access management tool. Unmetric Discover: filter results by brand/group or source network, discover brands and add to groups in Analyze....
March 15, 2018
eClincher Google My Business integration, Auto Post RSS from more sources. Lexalytics Emoji 11.0 support. pr Quintly Twitter Private Statistics. Simply Measured Sprout Social post-merger integration update. Union Metrics Instagram business profile insights. Also, Instagram metrics. Webhose.io Online News Archive....
March 13, 2018
Content Trends 2018, Buzzsumo The 2018 Ultimate Guide to Building a Brand Newsroom, NewsWhip US Brand Report, Quintly Social Index 2017, SentiOne The State of Social Media in the U.S. in 2017, Shareablee Bad Buzz 2017: rétrospective et enseignements, Visibrain ...
December 19, 2017
7 Schritte zum perfekten Social Media Monitoring Set-up, bc.lab 5 Ideas to Optimize Your Social Media Analysis, Quintly Big Data: Special Issue on Computational Propaganda and Political Big Data...
December 5, 2017
Best Practices for Archiving and Securing Social Media and Collaboration Platforms [PDF], Osterman Research / Actiance The Go-To Guide on Social Media KPIs for Real-Time Campaign Optimization, Digimind Social Media Analytics Strategy: Using Data to Optimize Business Performance, Alex Gonçalves...
October 12, 2017
Brand Embassy Chatbot Builder. Brandwatch Vizia 2: Hootsuite Impact integration. Quintly Major update. Sprinklr General availability of Sprinklr Experience Cloud. pr...
August 31, 2017
Brand24 New Summary view. Crimson Hexagon Major update. Echobot New API. pr Quintly Facebook ad analytics. Socialdraft Editorial calendar filtering....
June 27, 2017
Social Listening in Practice: Logo Recognition, Brandwatch Roads of the Future: Self-driving tech, electric cars, and other automotive trends, Crimson Hexagon Benchmark Study Q1 2017, Quintly Synthesio Influencer Panels: Social Intelligence for Influencer Marketing, Synthesio The Rise of Influencer Marketing...
April 6, 2017
Affinio LinkedIn Engagement Insights, automatic cluster naming, peak activity report, usability and security updates. Brandwatch Improved AsiaPac coverage. Dictanova New module "Radio" for making posters of selected verbatims. Quintly New Twitter Mentions Overlap (affinities) report. Sendible Redesigned reports, new report builder, new report modules, PDF...
January 24, 2017
Instagram Emoji Study, Quintly How to Set Content Benchmarks: Using Social and Web Data to Set Performance Goals, Simply Measured ...
December 20, 2016
The Prepared Marketer's Guide for 2017, Falcon.io Benchmarking Study 2016, Quintly Twitter Trends UK, Sotrender Social Media ROI Template, Tracx Trends 17, GlobalWebIndex 100 Fontes sobre Pesquisa e Monitoramento em Mídias Sociais, IBPAD...
October 25, 2016
Baromètre des tendances du marketing digital sur les réseaux sociaux, Digimind Building A Social Customer Care Team, Engagor The right way to use online media monitoring tools, Mediatoolkit 4 Steps to Building a Successful Social Analytics Program, NetBase Brand Study...
September 13, 2016
Open Africa: Continental Brand and Business Intelligence, Ornico Facebook Reactions Study, May/June 2016, Quintly Manual de Relacionamento com o Cliente, Seekr Social Customer Service Playbook: Financial Services Providers, Sentiment Measuring Your Digital Brand Impact, Simply Measured Social Listening, Social Intelligence…...
May 10, 2016
B2B Industry Spotlight: Engineering Social Efficiency, Brandwatch Facebook Reactions Study, Quintly Como plataformas de SAC 2.0 contribuem para um atendimento mais eficiente, Seekr Pharma Connects on Social: Top 20 Pharmaceutical Companies on Social Media in 2016, Talkwalker ...
April 28, 2016
Klear Instagram analytics. Quintly Facebook Reactions metrics. Sprout Social Task Performance Report. Also, updated Team Report. Talkwalker Rule-based tagging....
March 24, 2016
Blogmeter Major update. Coosto Print media coverage with LexisNexis. Hootsuite @Mentions lookup. Quintly Track Facebook reactions. Revinate Customizable dashboards. Sendible UI update. TMRW Engine TripAdvisor integration. Zuum Track Facebook reactions....
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