Results tagged “kana”

January 6, 2014

Verint Pays $514 Million for KANA

Verint (NASDAQ: VRNT) announced that it has agreed to acquire KANA in an all-cash transaction valued at approximately $514 million. KANA is a customer-service software specialist whose 2011 acquisition of Overtone (previously Island Data) gave it a social media analysis...

July 10, 2012

Day of Acquisitions in Nearby Businesses

Keeping track of acquisitions in social media analysis is usually easy: when a company in the industry buys, or is bought by, another company, it counts. Some of the recent deals complicate things. Companies that bought their way into SMA...

April 5, 2011

Service Specialist KANA Software Acquires Overtone

KANA Software announced that it has acquired Overtone. The company plans to incorporate Overtone's social media and customer intelligence capabilities into its Service Experience Management (SEM) platform, as well as to continue to support and develop Overtone's OpenMic product. Overtone...