The business of monitoring, measuring and understanding social media
September 1, 2020
NPS: A Ton Of Simplicity And An Ounce Of Usability, Decooda Brand Passion Report: Top Global Brands 2020, NetBase Quid The Airline Social Brand Personality Index: Before & After COVID-19, Pulsar The building blocks of political disinformation campaigns (pdf), Cisco...
November 3, 2010
Cisco Systems (NASDAQ: CSCO) introduced Cisco SocialMiner, a social media monitoring tool with routing and workflow features for the customer support environment. Installed on a Cisco server on the customer's network, SocialMiner monitors RSS sources, Twitter, and Facebook. via Brent...
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