The business of monitoring, measuring and understanding social media
January 8, 2018
Companies in social media analysis changed ownership 29 times in 2017—up from 20 in 2016, though some unusual transactions fuzzed the count. As usual, most transactions are portfolio plays, companies adding to their technology and services capabilities. Serial acquirers were...
March 7, 2017
OBI4wan announced that it has acquired Buzzcapture in a market consolidation move. The companies describe the deal as a merging of complementary product strengths in media monitoring and online customer service. With the backing of major shareholder Main Capital, OBI4wan...
February 18, 2016
Buzzcapture Internal social network (Yammer) monitoring with Evolve. Engagor Custom User Roles, use canned responses as snippets, add to Twitter lists, Filter on ‘Top Replies,’ agent in/out status, UI. Mention Slack integration. NUVI Channels: respond to Facebook and Instagram comments, reports. Pulsar New query logic...
December 10, 2015
The Swiss marketing agency Goldbach Interactive has posted the results of its annual review of social media monitoring tools. Companies making the top 10 list this year are Brandwatch , Buzzcapture , Engagor , Linkfluence , Media Focus , Oracle , Synthesio , Sysomos , Talkwalker and VICO ....
September 8, 2015
Online Reputatiemanagement, Alex van Leeuwen (Buzzcapture ) Measure Brand Health in Real Time, Networked Insights ...
February 26, 2015
Recently announced software updates: Brandwatch Instagram authentication. Buzzcapture WhatsApp integration. Engagor Business hours schedules, teams. Lexalytics Dutch language support. Simplify360 New Customer Service Dashboard....
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